What is Brevo?
Brevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
2
Since last award
98 Plan to Renew
1
Since last award
92 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brevo?
Pros
- Client's Interest First
- Includes Product Enhancements
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Loyalty Promotions Management
Scheduled Messaging
Social Media Marketing Management
Communication Archive
Marketing Analytics
Mobile Marketing Management
Opt-in
Mobile Payments
Application Integration
Text Messaging
Surveys Feedback
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Breadth of Features
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Brevo Reviews
Josh v.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Aug 2022
Great tool for email marketing
Likeliness to Recommend
What differentiates Brevo from other similar products?
It has everything you need to use email marketing successfully. They are continually improving the software and adding benefits to it for their users. I do not feel you can go wrong with using sendinblue for email marketing. They are a safe and reliable option.
What is your favorite aspect of this product?
You can do so much within sendinblue. They make it easy to use and intregrate with your existing tools.
What do you dislike most about this product?
For what I am using sendinblue for I can't say that there is anything I dislike. I have had a really good experience so far.
What recommendations would you give to someone considering this product?
Have a look and use their free tier to see for yourself if it will bring your business value.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shushank J.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2022
Easy to use and low cost
Likeliness to Recommend
What differentiates Brevo from other similar products?
You don't need to have technical expertise to set up the Send In Blue. The interface is quite intuitive and easy to navigate and the entire setup doesn't take much time if you have the clear objective.
What is your favorite aspect of this product?
Drag and Drop Builder for email template
What recommendations would you give to someone considering this product?
If you are new to email marketing and looking for something which is well within your budget then go for Sendinblue
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Nitish K.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Aug 2022
One of the most powerful Email/SMS marketing tool
Likeliness to Recommend
What differentiates Brevo from other similar products?
It enables marketers like us to create comprehensive marketing journeys and let us track users' behaviour - e.g., how they are interacting with our campaigns, what tweaks will improve the click/open rate and potentially purchases. Also, Sendinblue offers free trial which is very helpful for nascent companies. Their UX & dashboard is also very intuitive and visually appealing while it's also straightforward to find out specific things which you are looking for.
What is your favorite aspect of this product?
Simple & easy-to-understand UI/UX and clean dashboard
What do you dislike most about this product?
One needs to buy an add-on to use A/B testing.
What recommendations would you give to someone considering this product?
It's a great marketing tool for someone who does not want to spend a fortune while still being abel to use a powerful marketing tool to analyse and act upon their customers' behaviour.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy