What is Brand24?
Discover what people are saying online about your brand - as it unfolds in real time. Brand24 gives you instant access to mentions about your brand across the web, from social networks to influential publishers.
Company Details
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Get AssistanceBrand24 Ratings
Real user data aggregated to summarize the product performance and customer experience.
94 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brand24?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Influencer Identification
Competitor Tracking
Sentiment Analysis
Collaboration
Visual Analytics
Social Media Channel Integration Inbound
Publishing
Dashboards and Reporting
Audience Segmentation
Vendor Capability Ratings
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Implementation
Quality of Features
Business Value Created
Vendor Support
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Brand24 Reviews
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2022
Fantastic product
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
- Role: Sales Marketing
- Industry: Communications
- Involvement: End User of Application
Submitted Nov 2022
Fantastic product!
Likeliness to Recommend
Pros
- Saves Time
- Reliable
- Performance Enhancing
- Enables Productivity
Fabienne B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Excellent tool to increase customers
Likeliness to Recommend
What differentiates Brand24 from other similar products?
We are fortunate to use Brand24 to increase sales gradually. We can perform a thorough analysis of specific investments, obtaining a solid return on sales; we can monitor customers; it is very effective and has given many efficiencies to consolidate the corporate business. We work with an incredible analysis platform to observe many hidden opportunities in social media and marketing; it meets the requirements to elaborate excellent business plans.
What is your favorite aspect of this product?
I like that the support is always attentive to any eventuality. Its interface is simple; it helps me precisely monitor all the sales schedules through monitoring that runs constantly and has tools that optimize our marketing strategies. It integrates correctly without problems in a safe and fast way.
What do you dislike most about this product?
Brand24 is very good; it contains an essential and beneficial functionality; no complaints apply.
What recommendations would you give to someone considering this product?
We always recommend Brand24 to set up many social networking policies, it is easy to use, and you will be satisfied with its user interface because it brings all the tools together in one place. It has been very influential in fostering business exchange and increasing sales in your company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing