Booker Software

Booker Platform

7.8 /10

What is Booker Platform?

Our comprehensive service management software provides the tools you need to manage all aspects of your business -everything from growing your customer base to retaining more of those customers over time.

Company Details

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Booker Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Booker Platform.

86 Likeliness to Recommend

97 Plan to Renew

93 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Booker Platform?

0% Negative

3% Neutral

97% Positive

Pros

Continually Improving Product
Performance Enhancing
Effective Service
Saves Time

Feature Ratings

Average 85

Sales Transactions

POS

Supplier Management

Analytics and Reporting

Promotions Management

E-Commerce Integration

Employee Mobile

Customer Loyalty Programs

Customer Relationship Management

Inventory Management

Dashboard

Vendor Capability Ratings

Average 83

Ease of Implementation

Quality of Features

Business Value Created

Vendor Support

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Booker Platform Reviews

partmo c.

Role: Finance
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Appropriate Architecture for Retail Management

Likeliness to Recommend

9 /10

What differentiates Booker Platform from other similar products?

Booker Platform has determined marketing and sales procedures, where there is the balance between the supply and demands. More so, Booker Platform has generated a consistent way of managing employees, who are the primary players in the firm.

What is your favorite aspect of this product?

Booker Platform is the candid plan to increase the sales of the firm, and make every service be well recorded and improved. More so, Booker Platform defines the consistency in executive management, where various structures are enhanced.

What do you dislike most about this product?

Booker Platform is more professional and it deals with various resources in the business setting, one of them being the human capital and others.

What recommendations would you give to someone considering this product?

Booker Platform is the concrete profit enhancement application, whose approach is more appealing and there is sufficient planning to increase business funding.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Harmonys J.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

Amazing tool for booking a client.

Likeliness to Recommend

8 /10

What differentiates Booker Platform from other similar products?

I really like that they have created many updates for this software package over the previous few months. It’s been very nice not experiencing any lag or problems with the booking options like we were having simply a number of months ago. I love that you simply will select however so much in advance the confirmation emails are sent out and I really love that the shoppers can confirm the appointment through the email. Another superb tool is that you can currently see once a shopper is booking a meeting online that way you’re not attempting to compete with anyone online trying to book.

What is your favorite aspect of this product?

Booker is excellent and every one of our employees has their own logins to verify their schedules at any time. My accounting department (that is in a completely different building) has access to see balances….my HR department may access it to try to payroll….making it straightforward for us all to remain on an equivalent page of the business. The purchasers like it as a result of they can create appointments online and they love the text reminders for appointments.

What do you dislike most about this product?

There is definitely a learning curve with a booking agent and there are times once I’ve been unsure of a way to do something, and have had to contact their support team. One of the glitches that annoy me, is that once I add a brand new employees member, it adds or populates their name within the calendar even before their official begin date! It will be confusing.

What recommendations would you give to someone considering this product?

Anyone learning to use it, I might just say spend a bit of time trying around and attempting things… you’ll learn it quickly. I like this system. With the exception of only one or two of the things I want booker would have, it’s an excellent system for a business. I would advocate it to anyone.

Pros

Saves Time
Acts with Integrity
Client's Interest First
Appreciates Incumbent Status

Tory A. K.

Role: Sales Marketing
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2020

Cost of the product Is decent

Likeliness to Recommend

6 /10

What differentiates Booker Platform from other similar products?

Cost of the software

What is your favorite aspect of this product?

The knowledge gap is marginsl

What do you dislike most about this product?

Cost of the product

What recommendations would you give to someone considering this product?

Cost of the prod

Pros

Continually Improving Product
Performance Enhancing
Client Friendly Policies
Fair

Cons

Inhibits Innovation
Less Efficient Service

Booker Platform

What is Booker Platform?

Company Details

Need Assistance?

Booker Platform Ratings

86 Likeliness to Recommend

97 Plan to Renew

93 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Booker Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Sales Transactions Includes an item, quantity, payment, statement of charges/receipt, sales management, refund, exchanges, special order processing and foreign currency/exchange.

POS Includes cash register, card readers, invoicing, and bar code scanner.

Supplier Management Ability to generate, sort and categorize vendor profiles and/or including supplier collaboration, quarterly Business Review Meetings, Scorecards, KPI and SLA's.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Promotions Management Includes marketing advertisements and discounted items.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Employee Mobile Mobile devices can be used to check inventory, check customer history, and process SALES/RETURN transactions & invoicing.

Customer Loyalty Programs Includes customer recognition and reward program or points.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Booker Platform Reviews

partmo c.

Appropriate Architecture for Retail Management

Likeliness to Recommend

Pros

Harmonys J.

Amazing tool for booking a client.

Likeliness to Recommend

Pros

Tory A. K.

Cost of the product Is decent

Likeliness to Recommend

Pros

Cons

Feature Ratings

Sales Transactions

POS

Supplier Management

Analytics and Reporting

Promotions Management

E-Commerce Integration

Employee Mobile

Customer Loyalty Programs

Customer Relationship Management

Inventory Management

Dashboard

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Vendor Support

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization