What is BMC Helix Discovery?
BMC Helix Discovery is a cloud-native discovery and dependency mapping solution for visibility into hardware, software, and service dependencies across multi-cloud environments.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
2
Since last award
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BMC Helix Discovery?
Pros
- Efficient Service
- Respectful
- Acts with Integrity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Integrated Discovery
Data Center Analytics
Analytics and Reporting
Software Usage Metering
Software Recognition Library
Advanced License Management
End to End Lifecycle Management
Data Import Export and Aggregation
Decentralized Management
Cloud License Management
Financial Analysis
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Business Value Created
Ease of Customization
Vendor Support
Usability and Intuitiveness
Availability and Quality of Training
BMC Helix Discovery Reviews
Ashu K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2021
"Best for improving application modelling"
Likeliness to Recommend
What differentiates BMC Helix Discovery from other similar products?
Automate asset discovery and identify systems in the network as rapidly as possible to acquire important information from them. The user interface is extremely simple to use, and accuracy and clarity have greatly increased.`
What is your favorite aspect of this product?
The user interface is good and simple to use, it is highly adaptable, and the speed and security of the product are superb. It can scan and detect the CI's in a single minute, saving us a lot of time. More than 1TB of data should be saved.
What do you dislike most about this product?
Add-on licence - with all of the talk about cloud discovery, this necessitates add-on price in order to allow this feature.
What recommendations would you give to someone considering this product?
Support for issues or defects might be improved in certain ways, such as resolution time, although we have seen gains in this area in the recent year.
Pros
- Helps Innovate
- Enables Productivity
- Saves Time
- Respectful
Ashu G.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2021
great tool for data handling
Likeliness to Recommend
What differentiates BMC Helix Discovery from other similar products?
Data might be readily customised based on predefined categories. True in-depth functionality lowers customisation, resulting in a more mature and successful service. It's a fast Application Development tool with all of the necessary customisation. When compared to all other similar instruments on the market, it is an exceptionally affordable gadget.
What is your favorite aspect of this product?
The most significant feature I'd like to highlight is that it is rather user friendly, when other products are not. Simultaneously, the versatility, security, and quickness are really amazing. It is simple to set up and provides faster access. Overall, it's one of the top things I'd recommend to someone who only needs a little amount of data storage.
What do you dislike most about this product?
The software's graphic user interface (GUI) is difficult to use. The programme will be challenging to grasp in the beginning. However, if you grasp the programme, it simplifies your work and saves you time.
What recommendations would you give to someone considering this product?
It appears to be adequate, and it may be used in a place.
Pros
- Unique Features
- Effective Service
- Includes Product Enhancements
- Security Protects
ANjali G.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2021
Out of the box ITSM
Likeliness to Recommend
What differentiates BMC Helix Discovery from other similar products?
Change Management, Incident Management are some of the features that sets BMC Helix Discovery apart from others.
What is your favorite aspect of this product?
Highly Customisable according to the business requirements.
What do you dislike most about this product?
Set up and configuration is pretty complex.
What recommendations would you give to someone considering this product?
BMC Helix provides too many options to customize, but often the enhance the complexity of its use. My recommendation is to provide those wide range of features without making it complex for the individual use.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features