Blink Customer Reviews 2024

Blink

7.5 /10

What is Blink?

The all-in-one information and communications solution. Blink’s intranet features are just one piece of a fully customizable mobile intranet dashboard designed to keep frontline employees in the know and fully engaged, so they can work smarter and be more productive. Personalized messaging feeds exist side by side with collaborative tools, updates, documents, and more.

Company Details

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Blink Ratings

Real user data aggregated to summarize the product performance and customer experience.

87 Likeliness to Recommend

90 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Blink?

0% Negative

0% Neutral

100% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Feature Ratings

Average 80

News Feeds, Alerts & Notifications

Surveys and Polling

Newsletter Creation

Single Sign-On (SSO)

Instant Messaging

Pulse Surveys

Mobile

Emergency Notification

Intranet

Employee Directory

Rewards Recognition

Vendor Capability Ratings

Average 78

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Blink Reviews

Lisa G.

Role: Sales Marketing
Industry: Transportation
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

Blink is so easy to use. Fantastic product

Likeliness to Recommend

9 /10

What differentiates Blink from other similar products?

Blink offers a lot more features than other similar products. It’s been a god send to allow us to communicate more effectively with staff. Along with a built in intranet which allows us to share more content and allows the reader to find things more easily at their fingertips

What is your favorite aspect of this product?

Being able to communicate directly with staff members or more widely with whole teams

What do you dislike most about this product?

Not much really it’s always improving

What recommendations would you give to someone considering this product?

Go for it. They offer a lot more than other products and it’s great to be able to chat to staff easily. Sometimes we are unable to see staff due to working patterns but blink allows us to chat and discuss things we need to more easily

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Role: Operations
Industry: Transportation
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2022

Simple and easy to use product

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rajat J.

Role: Finance
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2022

Great product for data and insights gathering.

Likeliness to Recommend

7 /10

What differentiates Blink from other similar products?

One of the best forms for employee engagement and interactive platform

What is your favorite aspect of this product?

Direct and Group message aspect of the product has created a phenomenal communication medium

What do you dislike most about this product?

Can’t send different files with different file extensions, but you can do it in other apps such as teams and slack

What recommendations would you give to someone considering this product?

Oversimplified workflow and great insights from the communication

Pros

Helps Innovate
Reliable
Performance Enhancing
Efficient Service

Blink

What is Blink?

Company Details

Need Assistance?

Blink Ratings

87 Likeliness to Recommend

90 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Blink?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

News Feeds, Alerts & Notifications Provides configurable in-app news feeds as well as real-time alerts and updates of all board relevant meeting information.

Surveys and Polling Ability to survey employees and gather feedback.

Newsletter Creation Ability to create and distribute company newsletters to employees.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Instant Messaging Real-time, text-based communication between two or more people

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Intranet Private network that allows collaboration and storage of sensitive documents.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Blink Reviews

Lisa G.

Blink is so easy to use. Fantastic product

Likeliness to Recommend

Pros

Simple and easy to use product

Likeliness to Recommend

Pros

Rajat J.

Great product for data and insights gathering.

Likeliness to Recommend

Pros

Feature Ratings

News Feeds, Alerts & Notifications

Surveys and Polling

Newsletter Creation

Single Sign-On (SSO)

Instant Messaging

Pulse Surveys

Mobile

Emergency Notification

Intranet

Employee Directory

Rewards Recognition

Vendor Capability Ratings

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization