BlackBerry Limited

BlackBerry Cylance Endpoint

7.2 /10

What is BlackBerry Cylance Endpoint?

CylanceENDPOINT Powered by Cylance AI For over a decade, Cylance® AI by BlackBerry has been deployed by businesses and governments around the world, proving its effectiveness in stopping both current and future zero-day attacks with astounding accuracy as validated by leading independent test labs.

Company Details

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BlackBerry Cylance Endpoint Ratings

Real user data aggregated to summarize the product performance and customer experience.

84 Likeliness to Recommend

100 Plan to Renew

71 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BlackBerry Cylance Endpoint?

0% Negative

0% Neutral

100% Positive

Pros

Reliable
Effective Service
Respectful
Generous Negotitation

Feature Ratings

Average 82

Automated Threat Response

Behavioural Analytics

Machine Learning

Continuous Monitoring

Whitelisting Blacklisting

Intrusion Detection Prevention

Malware Identification Accuracy

IOC Consumption

IOC Tools

Agent Efficiency

Task Prioritization

Vendor Capability Ratings

Average 73

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Business Value Created

Ease of Customization

Vendor Support

Availability and Quality of Training

BlackBerry Cylance Endpoint Reviews

Sara b.

Role: Operations
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Recommend for everyone

Likeliness to Recommend

10 /10

What differentiates BlackBerry Cylance Endpoint from other similar products?

I like how this software keeps our computers protected. We have had several incidents where we needed this to dig into what was happening on our computers. This helped us drill down and find what was happening.

What is your favorite aspect of this product?

Easy to deploy across entire network and simple to use. Rules were easy to create and roll out also. This is designed to pair with it and on workstations we have had little or no problems.

What do you dislike most about this product?

It took me a while to evaluate the dislikes. If i had to say something here, I would say when I click on the support view of a particular client, it asks me if i am sure I want to access that portal. I do understand it adds a layer of security, but there isn't a validation step. Simply click ok or cancel.

What recommendations would you give to someone considering this product?

Highly recommend this software. Definitely stands up to the test.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Satyaprakash S.

Role: Information Technology
Industry: Other
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Apr 2023

long-term customer satisfaction

Likeliness to Recommend

9 /10

What differentiates BlackBerry Cylance Endpoint from other similar products?

The MDM feature is far better than other solutions.

What is your favorite aspect of this product?

Excellent and Truly exceptional. Quick and fast support team with validate insight to products and solutions for BES UEM.

What do you dislike most about this product?

Minimal audit logging and difficult event searching over multiple days Poor audit logging and delays in updating product documentations on their website.

What recommendations would you give to someone considering this product?

I recommend the MDM feature.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Chandresh D.

Role: C-Level
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Great Product, need solid roadmap,on time delivery

Likeliness to Recommend

8 /10

What differentiates BlackBerry Cylance Endpoint from other similar products?

Its ML based algorithm really ensures best IT security. Stops threats before execution.

What is your favorite aspect of this product?

Able to detect threats.

What do you dislike most about this product?

Roadmaps are very long, always miss the timelines and milestones. Major compatibility issues with MacOS and takes months to come out with new version.

What recommendations would you give to someone considering this product?

Good for Windows OS environment. For Apple and Linux environments, it is always behind schedule and would take close to 3-6 months to come out with new agents releases which can support the new OS versions for Mac and Linux.

Pros

Respectful
Fair
Altruistic
Acts with Integrity

BlackBerry Cylance Endpoint

What is BlackBerry Cylance Endpoint?

Company Details

Need Assistance?

BlackBerry Cylance Endpoint Ratings

84 Likeliness to Recommend

100 Plan to Renew

71 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love BlackBerry Cylance Endpoint?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Automated Threat Response Automatic response to threats.

Behavioural Analytics Includes real-time dashboard visualizations, detailed & summary reporting on user behaviour.

Machine Learning Can provide deep behavioural insights.

Continuous Monitoring Allows customers to select specific third parties which are continuously monitored, with alerts generated for significant changes in risk scores

Whitelisting Blacklisting Whitelisting and blacklisting of applications and websites that are either certified to be safe, or suspected to be malicious.

Intrusion Detection Prevention Through event monitoring, the detection, countermeasure and prevention of possible security incidents or threats.

Malware Identification Accuracy Malware identification and fingerprinting can provide extensive and deep indicators and analysis of malware detected.

IOC Consumption Ability to consume IOCs.

IOC Tools Full export capabilities are simple to execute.

Agent Efficiency Agents are lightweight and create few conflicts or performance impacts.

Task Prioritization Ability to assign a priority to tasks.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

BlackBerry Cylance Endpoint Reviews

Sara b.

Recommend for everyone

Likeliness to Recommend

Pros

Satyaprakash S.

long-term customer satisfaction

Likeliness to Recommend

Pros

Chandresh D.

Great Product, need solid roadmap,on time delivery

Likeliness to Recommend

Pros

Feature Ratings

Automated Threat Response

Behavioural Analytics

Machine Learning

Continuous Monitoring

Whitelisting Blacklisting

Intrusion Detection Prevention

Malware Identification Accuracy

IOC Consumption

IOC Tools

Agent Efficiency

Task Prioritization

Vendor Capability Ratings

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Business Value Created

Ease of Customization

Vendor Support

Availability and Quality of Training