What is BenchmarkONE?
Simple, yet elegantly intelligent, BenchmarkONE (formerly Hatchbuck) automates your sales and marketing efforts overnight. Turn emails into conversations, website visitors into handshakes, and customers into raving fans with all-in-one sales & marketing software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
1
Since last award
70 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BenchmarkONE?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Appreciates Incumbent Status
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Recommended Best Action
Opportunity Pipeline Tracking
Email Marketing Automation
Social Media Marketing Management
Marketing Asset Management
Mobile Marketing Management
Marketing Project Management
Customer Journey Modelling
Marketing Analytics
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
BenchmarkONE Reviews
Jeff P.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Sep 2021
Seamless integration, excellent support
Likeliness to Recommend
What differentiates BenchmarkONE from other similar products?
Seamless integration and functionality when communicating with our clients.
What is your favorite aspect of this product?
Email tracking is most important to ensure clients are receiving and opening our communication. Being able to follow their interest and then following up at the right time is important to our company.
What do you dislike most about this product?
There isn't anything we dislike.
What recommendations would you give to someone considering this product?
Take this product for a test drive. The support team is amazing, they are there when you have issues and the follow up and follow through is spot on!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Laura K.
- Role: Sales Marketing
- Industry: Media
- Involvement: Vendor Management and Renewal
Submitted Sep 2021
Crucial to your marketing!
Likeliness to Recommend
What differentiates BenchmarkONE from other similar products?
It's different because of the level of integration that it provides with many other existing software via Zapier.
What is your favorite aspect of this product?
I love how easy the user experience is.
What do you dislike most about this product?
I don't have anything negative to say.
What recommendations would you give to someone considering this product?
It's the best investment you'll make for your clients.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Sep 2021
Easy to implement and easy to use!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing