What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Respectful
- Helps Innovate
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Document Management
Resource Management
Workflow Management
Dependency and Milestone Tracking
Planning and Scheduling
Mobile Access
Budget Management
Reporting
Time & Expense Tracking
Hierarchical Task Management
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Kara P.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2020
Integration and collaboration.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
This very efficient project management platform allows me to participate more quickly in the projects we develop in our company, allows faster access and functional tagging tools, helps us maintain an established order and display information from various jobs on the same screen, store documents and videos attached.
What is your favorite aspect of this product?
I like it because it allows me to better manage my daily and weekly tasks by alerting me to any new developments in each project in which I participate, it allows me to add comments and reports made in internal audits to better study risks, benefits and budgets of each job and each deployment.
What do you dislike most about this product?
I have no problems with this software, it allows me to speed up tasks and projects.
What recommendations would you give to someone considering this product?
It offers a free trial to prove it, its customer service is fast and efficient.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2020
Easy to Use with lots of features
Likeliness to Recommend
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
Cons
- Vendor's Interest First
- Charges for Enhancements
- Security Frustrates
Karl D.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2020
Basecamp an indispensable and quality tool.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
The difference is remarkable one of them is a product well known to my colleagues and even customers, has many reviews, continuous improvements, offers trial version and has a detailed support that provides all the necessary information for its implementation.
What is your favorite aspect of this product?
The speed that allows to work, the organization that offers and the improvement of the productivity since it allows to keep the continuous monitoring of the activities that are being carried out, there is no limitation if the users are far away since it is online and can be accessed through In any country, implementing it is not complicated and as soon as learning at the beginning it takes some time to adapt to most of its functions, however, based on intuition it becomes an easy to use tool.
What do you dislike most about this product?
It is only online so it is mandatory to have internet so if one is in remote places and wants to work it is not an option.
What recommendations would you give to someone considering this product?
It is the best options that exist in the market you can try it for yourself and perform the exploration of each of its functions in a simple way, it adapts to any size of organizations from the smallest to the largest as in my particular case , it has a good support and at cost level it is profitable according to the internal potentials and the quality that it offers to its end users.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
