Asana Customer Reviews 2024

Asana

9.0 /10

739 Reviews Write a Review

Claim Software

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

Filter By

2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Product Impact
Conflict Resolution

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

4 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

5 Top Rated Capabilities

10 Top Rated Features

2022

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

90 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative

4% Neutral

95% Positive

Pros

Reliable
Enables Productivity
Respectful
Helps Innovate

Feature Ratings

Average 85

Collaboration

Workflow Management

Planning and Scheduling

Resource Management

Dependency and Milestone Tracking

Document Management

Hierarchical Task Management

Reporting

Time & Expense Tracking

Mobile Access

Budget Management

Vendor Capability Ratings

Average 84

Business Value Created

Quality of Features

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Also Featured in...

Product Management

Score 9.2

View Asana in this category (opens in a new tab)

Task Management

Score 9.1

View Asana in this category (opens in a new tab)

Objectives and Key Results

Score 8.6

View Asana in this category (opens in a new tab)

Asana Reviews

Sheeba T.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Great Tool for Task Management

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

The ease of use makes it unique. The calendar view and the timeline view are. very useful for projects. I like the customization options.

What is your favorite aspect of this product?

I like the reminders feature that sends notifications on the pending tasks and their due date.

What do you dislike most about this product?

sometimes large files don't get attached to the tasks.

What recommendations would you give to someone considering this product?

It is worth trying. It is helpful when you are handling multiple projects and you have a large team to monitor. This tool will make your work a lot easier and more efficient.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Simhadri Tarun N.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Best platform for workflow management.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana offers flexibility in how users can organize and view their work. Users can choose from various project views, including list view, board view, calendar view, and timeline view, depending on their preferences and workflow requirements.

What is your favorite aspect of this product?

Asana provides tools for tracking project progress and performance over time. Users can view task completion rates, track milestones, and generate reports to gain insights into project performance and identify areas for improvement.

What do you dislike most about this product?

Nothing everything is good.

What recommendations would you give to someone considering this product?

Keep up to date with Asana's latest features, updates, and best practices by following Asana's blog, attending webinars, and participating in the Asana Community. Engage with other Asana users to share insights, learn from others, and stay inspired.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Karthick M.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Unlock Efficiency and Streamline Workflow

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana shines with its user-friendly interface, making complex projects clear for any team. While powerful, it might lack features like built-in time tracking for some users.

What do you dislike most about this product?

For users who rely heavily on time tracking or social media promotion, Asana might feel incomplete. While it integrates well with other tools, having built-in time tracking or native social media connectors would eliminate the need to jump between platforms.

What recommendations would you give to someone considering this product?

Write a humanized review in a single paragraph

Pros

Efficient Service
Respectful
Client's Interest First
Generous Negotitation

Asana

What is Asana?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Asana Ratings

90 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Resource Management Includes resource allocation, expense tracking, and resource planning.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Time & Expense Tracking Ability to track time for planning and estimating

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Product Management

Task Management

Objectives and Key Results

Asana Reviews

Sheeba T.

Great Tool for Task Management

Likeliness to Recommend

Pros

Simhadri Tarun N.

Best platform for workflow management.

Likeliness to Recommend

Pros

Karthick M.

Unlock Efficiency and Streamline Workflow

Likeliness to Recommend

Pros

Most Popular Asana Comparisons

Trello

Jira

Wrike

Microsoft Project

monday.com

Smartsheet

1
Since last award

Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Resource Management

Dependency and Milestone Tracking

Document Management

Hierarchical Task Management

Reporting

Time & Expense Tracking

Mobile Access

Budget Management

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support