Asana Customer Reviews 2024

Asana

9.1 /10

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What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Task Management category

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2023 Emotional Footprint Champion

Latest Award, 2023

Product Impact
Conflict Resolution

Latest Award, 2023

2023 Data Quadrant Gold Medalist

2023

10 Top Rated Capabilities

11 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative

4% Neutral

95% Positive

Pros

Reliable
Enables Productivity
Helps Innovate
Performance Enhancing

Feature Ratings

Average 89

List Tasks

Task Assignment

Task Status

Task Categorization

Task Prioritization

Due Dates

Automated Workflow

Add Attachments

Calendar View

Notifications

Add Notes

Vendor Capability Ratings

Average 85

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Product Management

Score 9.2

View Asana in this category (opens in a new tab)

Project Management - Enterprise

Score 9.0

View Asana in this category (opens in a new tab)

Objectives and Key Results

Score 8.6

View Asana in this category (opens in a new tab)

Asana Reviews

Sheeba T.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Great Tool for Task Management

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

The ease of use makes it unique. The calendar view and the timeline view are. very useful for projects. I like the customization options.

What is your favorite aspect of this product?

I like the reminders feature that sends notifications on the pending tasks and their due date.

What do you dislike most about this product?

sometimes large files don't get attached to the tasks.

What recommendations would you give to someone considering this product?

It is worth trying. It is helpful when you are handling multiple projects and you have a large team to monitor. This tool will make your work a lot easier and more efficient.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Simhadri Tarun N.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Best platform for workflow management.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana offers flexibility in how users can organize and view their work. Users can choose from various project views, including list view, board view, calendar view, and timeline view, depending on their preferences and workflow requirements.

What is your favorite aspect of this product?

Asana provides tools for tracking project progress and performance over time. Users can view task completion rates, track milestones, and generate reports to gain insights into project performance and identify areas for improvement.

What do you dislike most about this product?

Nothing everything is good.

What recommendations would you give to someone considering this product?

Keep up to date with Asana's latest features, updates, and best practices by following Asana's blog, attending webinars, and participating in the Asana Community. Engage with other Asana users to share insights, learn from others, and stay inspired.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Operations
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2024

Best in class Project & Task management app !

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Asana

What is Asana?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Asana Ratings

89 Likeliness to Recommend

1 Since last award

95 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Status Ability to display current status of tasks

Task Categorization Ability to categorize tasks

Task Prioritization Ability to assign a priority to tasks.

Due Dates Ability to track due dates of tasks

Automated Workflow Workflow based on events.

Add Attachments Ability to add attachments for tasks

Calendar View See tasks by due date in calendar view or Gantt view

Notifications Tool alerts business of an application generated event.

Add Notes Ability to add free form notes to tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Product Management

Project Management - Enterprise

Objectives and Key Results

Asana Reviews

Sheeba T.

Great Tool for Task Management

Likeliness to Recommend

Pros

Simhadri Tarun N.

Best platform for workflow management.

Likeliness to Recommend

Pros

Best in class Project & Task management app !

Likeliness to Recommend

Pros

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Feature Ratings

List Tasks

Task Assignment

Task Status

Task Categorization

Task Prioritization

Due Dates

Automated Workflow

Add Attachments

Calendar View

Notifications

Add Notes

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support