What is Arcserve Backup?
As the world’s most experienced provider of backup and disaster recovery solutions, for 35 years we’ve been solving the challenges of IT teams by bringing innovation, ambition, and countless hours of iteration to the solutions they rely on to keep businesses running smoothly. In the process, we’ve redefined the way companies protect their data – the very foundation of modern business in an era where immediate access to critical systems and applications is key to business continuity and essential to continuing growth and success.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
97 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Arcserve Backup?
Pros
- Trustworthy
- Respectful
- Fair
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Automated Backup Testing and Verification
Backup Automation
Virtual Machine Backup
File Explorer Granular Restore
Deduplication Implementation
Replication for High Availability
Backup Monitoring and Reporting
Replication for Long Term Storage and Disaster Recovery
Physical Backup for Multiple Platforms
Application Awareness
Backup of Cloud Based Data
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Arcserve Backup Reviews
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Good solution for our Firm
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Unique Features
- Caring
Stanislav K.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Jul 2021
Setup is not that simple.
Likeliness to Recommend
What differentiates Arcserve Backup from other similar products?
Recovery speed
What is your favorite aspect of this product?
Stability and support quality
What do you dislike most about this product?
Setting up is not that easy
What recommendations would you give to someone considering this product?
Need some knowledgeable professional to set it up
Pros
- Helps Innovate
- Performance Enhancing
- Effective Service
- Inspires Innovation
Pankaj P.
- Role: C-Level
- Industry: Healthcare
- Involvement: Vendor Management and Renewal
Submitted Jul 2021
Easy to deploy and use. Great customer support
Likeliness to Recommend
What differentiates Arcserve Backup from other similar products?
Easy to use with simple UI
What is your favorite aspect of this product?
Quick learning curve when deploying
What do you dislike most about this product?
nothing to dislike
What recommendations would you give to someone considering this product?
Call and speak with sales team. They know this product inside out and will assist you in selecting the right product
Pros
- Fair
- Altruistic
- Helps Innovate
- Continually Improving Product