What is Arcserve Backup?
As the world’s most experienced provider of backup and disaster recovery solutions, for 35 years we’ve been solving the challenges of IT teams by bringing innovation, ambition, and countless hours of iteration to the solutions they rely on to keep businesses running smoothly. In the process, we’ve redefined the way companies protect their data – the very foundation of modern business in an era where immediate access to critical systems and applications is key to business continuity and essential to continuing growth and success.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
97 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Arcserve Backup?
Pros
- Trustworthy
- Respectful
- Fair
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Automated Backup Testing and Verification
Backup Automation
Virtual Machine Backup
File Explorer Granular Restore
Deduplication Implementation
Replication for High Availability
Backup Monitoring and Reporting
Replication for Long Term Storage and Disaster Recovery
Physical Backup for Multiple Platforms
Application Awareness
Backup of Cloud Based Data
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Arcserve Backup Reviews
Lynwen W.
- Role: Public Sector
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Excellent products but lacks in DBs agent backups
Likeliness to Recommend
What differentiates Arcserve Backup from other similar products?
Ease of backups, replication side of the software is excellent. Backup and restore good for Virtual Machine restores and File restores, but lacks in features and functionality when it comes to Linux backups and applications that requires agent type backup and restore for granularity, for example, MSSQL. Incremental backups converted/merged to be always Full Backup saves on storage and improves performance.
What is your favorite aspect of this product?
Ability to backups VMware Virtual Machines using VMware Tags is an excellent feature.
What do you dislike most about this product?
Configuring pre and post backup scripts is daunting.
What recommendations would you give to someone considering this product?
If you want a backup that provides many functions, where de-duplication is important and that has the functionality to Replicate off site or into the cloud then you should consider ArcServe.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Caring
Rich B.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Jul 2021
Easy install, easy to use, however support is poor
Likeliness to Recommend
What differentiates Arcserve Backup from other similar products?
ease of use
What is your favorite aspect of this product?
granular file restore within seconds
What do you dislike most about this product?
The Support is very poor
What recommendations would you give to someone considering this product?
Shop around
Pros
- Friendly Negotiation
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Cons
- Less Effective Service
- Wastes Time
- Less Efficient Service
Jagan M.
- Role: Sales Marketing
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Jul 2021
ITs very reliable and fantastic product
Likeliness to Recommend
What differentiates Arcserve Backup from other similar products?
IT's very reliable and data sync between PROD and DR environments
What is your favorite aspect of this product?
Data Sync between the environments
What do you dislike most about this product?
All good as of now
What recommendations would you give to someone considering this product?
NO recommendations as of now
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing