Aptean CRM

What differentiates Aptean CRM from other similar products?

Phone-based and email support available, as well as an impressive online knowledge center.

What is your favorite aspect of this product?

Huge number of integrations available, which makes it a really robust tool for marketing as well as sales. Feature-rich, with powerful, AI-driven reporting functionality.

What do you dislike most about this product?

Not the easiest to get to grips with quickly. Very small businesses should opt for an easier product.

What recommendations would you give to someone considering this product?

Provides extensive customisation features and its comparatively less expensive than other platforms.

What differentiates Aptean CRM from other similar products?

Makes it easy for sales teams to track their leads from start to finish with its streamlined pipeline organization system. You can add new leads manually or import them from other platforms.

What is your favorite aspect of this product?

With Aptean CRM analytics dashboard feature, we can easily monitor key performance indicators (KPIs) such as the number of calls made by each salesperson or the total number of conversions per month—all in real-time.

What do you dislike most about this product?

Allow us to build out the exact features we need to get the most out of the platform and provide advanced deal and contact visibility settings to fully control what’s visible to our team and staff at a glance.

What recommendations would you give to someone considering this product?

They’re adept at meeting the needs of businesses of every size, and enterprise-level companies will find their offerings scale perfectly. They’ll even help you migrate to their platform.

What differentiates Aptean CRM from other similar products?

OnContact offers the high customization in screen formatting, buttons, toolbar and many more according to the individual interest and business rule. This platform can be accessed through all mobile devices and browser sizes. Automated Mapping shows the location of those prospects that are close or near the zone of the salesperson location. The email automation and scheduling with the help of calendar is also a feature that makes it impressive platform.

What is your favorite aspect of this product?

Helps the enterprises in exploring different opportunities in the market to help in designing and managing new product development. The customer services sector can keep full track of all incoming calls and outgoing calls, to later help the sales/marketing department in reaching to the prospects with a good pricing and to gather the full information of the customer.

What do you dislike most about this product?

It is not user friendly. This platform requires a lot of clicks to make any change in data. The high number of customization features is also a drawback, because it misses up the settings. The mobile version of this platform lacks many functionalities that are present in its web-interface that makes the system so limited to their users.

What recommendations would you give to someone considering this product?

OnContact is specially designed for the middle market companies, it is a jack of all platform but the small businesses can get a full advantage through it as its integration with the different tools lets this platform to be used as a single source of multiple data collection.