Apptivo CRM
6.7 /10

What is Apptivo CRM?

A simple online CRM system to store contacts, reminders, files, and communication history. If your business grows and you need more apps, feel free to add them from the App Store at anytime. Manage your sales pipeline, stay on top of employee activities, and close more deals. Track your sales and easily convert them into invoices to get paid quickly!

Company Details


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Apptivo CRM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Apptivo CRM.

79 Likeliness to Recommend

90 Plan to Renew

66 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Apptivo CRM?

19% Negative
9% Neutral
72% Positive

Pros

  • Acts with Integrity
  • Transparent
  • Effective Service
  • Caring

Cons

  • Commodity Features

Feature Ratings

Average 66

Lead Distribution

77

Lead and Contact Categorization

74

Lead Scoring

72

Data Ingestion and Interoperability

71

Prospect Tracking

71

Mobile

69

Lead Generation

66

Interaction Planning

65

Analytics and Reporting

60

Omni-Channel Communication Tracking

59

Vendor Capability Ratings

Average 68

Ease of Implementation

91

Availability and Quality of Training

82

Business Value Created

82

Ease of IT Administration

82

Ease of Customization

72

Ease of Data Integration

72

Product Strategy and Rate of Improvement

72

Quality of Features

72

Usability and Intuitiveness

72

Vendor Support

63

Breadth of Features

53

Apptivo CRM Reviews

Samuel A.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Fantastic Product

Likeliness to Recommend

10 /10

What differentiates Apptivo CRM from other similar products?

Apptivo CRM provides tools offered by similar products at a cheaper fee.

What is your favorite aspect of this product?

You can integrate Apptivo CRM with your favourite tools. I love that vast support.

What do you dislike most about this product?

API call allowance could have been more

What recommendations would you give to someone considering this product?

Begin small based on your needs and upgrade as you grow

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ron S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Quality disappoints, features are buggy!

Likeliness to Recommend

1 /10

What differentiates Apptivo CRM from other similar products?

Most other products have more features but a somewhat higher cost.

What is your favorite aspect of this product?

The built in email tracking.

What do you dislike most about this product?

The lack of useful support when random bugs popped up was a source of continual frustration. Also, the difficulties of associating contacts with customers/companies meant reporting was poor and direct mail activity was hampered.

What recommendations would you give to someone considering this product?

Have Apptivo give you a reference that is actually using the service the way you intend to use it. Have them demonstrate the ability to produce reports or targeted email for contacts at a client/prospect based on selection criteria.

Pros

  • Security Protects
  • Acts with Integrity
  • Generous Negotitation
  • Transparent

Cons

  • Less Effective Service
  • Less Caring
  • Wastes Time

Ridham S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Fabulous & Excellent CRM Platform

Likeliness to Recommend

9 /10

What differentiates Apptivo CRM from other similar products?

Apptivo is a comprehensive business application cloud platform is built for organizations of all shapes and sizes. Manage almost any company job using Apptivo applications, including marketing and advertising, invoicing and assistance, etc. I can simply access at one spot all customers, bills, and estimates. Client-specific pricing lists are included as well as digital brochures and accessories. That's all things different from another platform.

What is your favorite aspect of this product?

I enjoy helping with its chat function a click away. The answer time is fantastic, the agents are well aware and they are eager to deal with the issue constantly and they are sure that by the conclusion of the session they have settled their questions. The Apptivo is a strong tool for managing your revenues, the online marketing, and other techniques covered, which is an advanced CRM-based system because it delivers unbelievably efficient, fast, and conditioned purposes without excluding its amazing support solution offered to new users that are registered. Apptivo is an advanced system.

What do you dislike most about this product?

I agreed to write a (good) review at the Technician's request, but he sought to take the process and, despite his persistence, I refused to work together, while he was in charge. I have also stated before that I have observed he has received wonderful evaluations individually and even though he has done a fine job, I think that because of this ethical attitude, the ratings were slightly inflated.

What recommendations would you give to someone considering this product?

This is an awesome tool based on basic CRM with attachments or apps that contribute to improvement work depends on the areas we want to achieve, provided it maintains a cautious connection, has programmed incredible tools for managing various projects, for future gains that may be developed, not to mention the excellent system of support for various projects.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

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