Amazon WorkSpaces Logo
Amazon WorkSpaces Logo
Amazon

Amazon WorkSpaces

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Amazon WorkSpaces
8.0 /10

What is Amazon WorkSpaces?

Amazon WorkSpaces is a managed, secure cloud desktop service. Amazon WorkSpaces can provision either Windows or Linux desktops in just a few minutes and quickly scale to provide thousands of desktops to workers across the globe. Amazon WorkSpaces helps eliminate the complexity in managing hardware inventory, OS versions and patches, and Virtual Desktop Infrastructure (VDI), which helps simplify your desktop delivery strategy.

Company Details


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Amazon WorkSpaces Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon WorkSpaces.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

86 Plan to Renew

3
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon WorkSpaces?

7% Negative
9% Neutral
84% Positive

Pros

  • Includes Product Enhancements
  • Respectful
  • Reliable
  • Inspires Innovation

Feature Ratings

Average 78

Networked Enterprise

85

Broadcast to TVs

81

Document Management

81

Integrations

81

Customizable Branding

81

App Delivery and Access

81

Interactive Organizational Chart

81

Calendars

80

Listings

80

File Sharing Collaboration

80

Reporting and Analytics

80

Vendor Capability Ratings

Average 78

Ease of Implementation

83

Ease of Customization

81

Quality of Features

80

Usability and Intuitiveness

80

Ease of Data Integration

80

Ease of IT Administration

79

Breadth of Features

78

Business Value Created

78

Vendor Support

77

Product Strategy and Rate of Improvement

73

Availability and Quality of Training

72

Amazon WorkSpaces Reviews

Destiny H.

  • Role: Consultant
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

A good worspace, but needs work

Likeliness to Recommend

7 /10

What differentiates Amazon WorkSpaces from other similar products?

AWS is more versatile across devices and isn't limited like other similar products.

What is your favorite aspect of this product?

The security is amazing. Sometimes I forget to delete notes, of files and at the end of each shift, once i log out I can leave at ease knowing there is no data breach. Next, I enjoy the fact how you are able to easily access other applications/settings on the AWS pull down bar for faster naviatgation.

What do you dislike most about this product?

The loading is tideous, even with a hardwired connection. There's also issues at times with the mute buttom (microphone icon) that doesn't show up in full screen. Some days t will show, some days it doesn't. Once the software does load, it's still has alot of latency.

What recommendations would you give to someone considering this product?

Overall it's a decent software, as an end of user individual I wouldn't recommend it as a VPN if you are attempting to improve customer and employee satisfaction.

Pros

  • Trustworthy
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Deepak R.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Enhance Productivity and Flexibility

Likeliness to Recommend

9 /10

What differentiates Amazon WorkSpaces from other similar products?

There can be several key differentiators like enhanced user interface, cost model, scalability and flexibility

What is your favorite aspect of this product?

enhanced user interface and device compatibility

What do you dislike most about this product?

As I work near to design team and have vast experience in design. So, they should make design more user friendly

What recommendations would you give to someone considering this product?

If you are choosing this product, you can always get a trial from aws workspace team

Pros

  • Enables Productivity
  • Unique Features
  • Inspires Innovation
  • Saves Time

stephane m.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

complete and easy-to-use cloud application

Likeliness to Recommend

9 /10

What differentiates Amazon WorkSpaces from other similar products?

aws offers technological services on demand online with an a la carte pricing we only pay what we consume we also have more services and continuity we have here machine learning, intelligence artficiel

What is your favorite aspect of this product?

the developer part and the machine learning and also the fact of being able to execute the applications everywhere in the world where we are

What do you dislike most about this product?

I don't find any disadvantage on aws it is complete according to me

What recommendations would you give to someone considering this product?

I would perfectly recommend aws to professionals it offers very interesting cloud services as it runs several types of applications

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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