Amazon WorkSpaces Logo
Amazon WorkSpaces Logo
Amazon

Amazon WorkSpaces

7.8 / 10
Category
Amazon WorkSpaces
7.8 / 10

What is Amazon WorkSpaces?

Amazon WorkSpaces is a managed, secure cloud desktop service. Amazon WorkSpaces can provision either Windows or Linux desktops in just a few minutes and quickly scale to provide thousands of desktops to workers across the globe. Amazon WorkSpaces helps eliminate the complexity in managing hardware inventory, OS versions and patches, and Virtual Desktop Infrastructure (VDI), which helps simplify your desktop delivery strategy.

Company Details


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Awards & Recognition

Amazon WorkSpaces won the following awards in the Desktop as a Service category

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Amazon WorkSpaces Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon WorkSpaces.

85 Likeliness to Recommend

4
Since last award

90 Plan to Renew

10
Since last award

81 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon WorkSpaces?

0% Negative
11% Neutral
89% Positive

Pros

  • Saves Time
  • Appreciates Incumbent Status
  • Continually Improving Product
  • Inspires Innovation

Feature Ratings

Average 78

Desktop Environment

81

Bulk Patching and Updates

80

Desktop Management

79

Outsourced Backend Administration

79

Secure Connectivity

78

Per Unit Time Pricing

76

Multi Tenant Architecture

75

Device Support

75

Vendor Capability Ratings

Average 78

Vendor Support

98

Availability and Quality of Training

97

Ease of Data Integration

97

Ease of IT Administration

97

Product Strategy and Rate of Improvement

97

Ease of Customization

94

Usability and Intuitiveness

92

Breadth of Features

89

Quality of Features

89

Ease of Implementation

81

Business Value Created

73

Amazon WorkSpaces Reviews

Aleksandr S.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Stability of Mac application could be better

Likeliness to Recommend

4 / 10

What differentiates Amazon WorkSpaces from other similar products?

Mature solution with a goods support from the vendor

What is your favorite aspect of this product?

Functionality

What do you dislike most about this product?

It's not always stable (crashes still are frequent)

What recommendations would you give to someone considering this product?

Work on crashes (log is available)

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Vendor Friendly Policies
  • Less Friendly Negotiation

Amit B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use, but a bit pricey

Likeliness to Recommend

9 / 10

What differentiates Amazon WorkSpaces from other similar products?

Amazon workspace provides a secure and development friendly environment prefered by many large companies. It acts as a medium between the user and the developer to interact with each other directly and as a result it meets all the necessary requirements. Amazon workspace provides us a seperate cloud storage to store all the confidential files and reduce the dependencies on other storage spaces. We can access our files through AWS in multiple systems using log in credentials.

What is your favorite aspect of this product?

It can be customized so perfectly for a thin client PC or mobile Reliability and support are 10++

What do you dislike most about this product?

Amazon Workspaces most of the times has audio integration issues. Sometimes the Amazon Workspace goes to unhealthy state all of a sudden and the Workspace won't be available for login.

What recommendations would you give to someone considering this product?

A good option if you are using a cloud-based Virtual desktop. You can customize the workspace based on our needs. The only problem is the connectivity to the workspace if you are using the web version to connect the workspace. WAN can be used to connect workspace with better performance.

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Respectful

Cons

  • Under Delivered
  • Less Friendly Negotiation

Shrihari M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Ease to use for the end user

Likeliness to Recommend

8 / 10

What differentiates Amazon WorkSpaces from other similar products?

The ease of use of the product for the end user is great

What is your favorite aspect of this product?

The friendly nature of the use and administration of the workspaces for admin is really good.

What do you dislike most about this product?

It can be a bit laggy sometimes.

What recommendations would you give to someone considering this product?

If you want a tool for the end computing user and need a tool that is easy to use. can consider this as an option.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Appreciates Incumbent Status

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