What is Amazon WorkSpaces?
Amazon WorkSpaces is a managed, secure cloud desktop service. Amazon WorkSpaces can provision either Windows or Linux desktops in just a few minutes and quickly scale to provide thousands of desktops to workers across the globe. Amazon WorkSpaces helps eliminate the complexity in managing hardware inventory, OS versions and patches, and Virtual Desktop Infrastructure (VDI), which helps simplify your desktop delivery strategy.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
4
Since last award
90 Plan to Renew
10
Since last award
81 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon WorkSpaces?
Pros
- Saves Time
- Appreciates Incumbent Status
- Continually Improving Product
- Inspires Innovation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Desktop Environment
Bulk Patching and Updates
Desktop Management
Outsourced Backend Administration
Secure Connectivity
Per Unit Time Pricing
Multi Tenant Architecture
Device Support
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Implementation
Business Value Created
Amazon WorkSpaces Reviews
Aleksandr S.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Mar 2024
Stability of Mac application could be better
Likeliness to Recommend
What differentiates Amazon WorkSpaces from other similar products?
Mature solution with a goods support from the vendor
What is your favorite aspect of this product?
Functionality
What do you dislike most about this product?
It's not always stable (crashes still are frequent)
What recommendations would you give to someone considering this product?
Work on crashes (log is available)
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Vendor Friendly Policies
- Less Friendly Negotiation
Amit B.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Mar 2024
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Amazon WorkSpaces from other similar products?
Amazon workspace provides a secure and development friendly environment prefered by many large companies. It acts as a medium between the user and the developer to interact with each other directly and as a result it meets all the necessary requirements. Amazon workspace provides us a seperate cloud storage to store all the confidential files and reduce the dependencies on other storage spaces. We can access our files through AWS in multiple systems using log in credentials.
What is your favorite aspect of this product?
It can be customized so perfectly for a thin client PC or mobile Reliability and support are 10++
What do you dislike most about this product?
Amazon Workspaces most of the times has audio integration issues. Sometimes the Amazon Workspace goes to unhealthy state all of a sudden and the Workspace won't be available for login.
What recommendations would you give to someone considering this product?
A good option if you are using a cloud-based Virtual desktop. You can customize the workspace based on our needs. The only problem is the connectivity to the workspace if you are using the web version to connect the workspace. WAN can be used to connect workspace with better performance.
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Respectful
Cons
- Under Delivered
- Less Friendly Negotiation
Shrihari M.
- Role: Student Academic
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Ease to use for the end user
Likeliness to Recommend
What differentiates Amazon WorkSpaces from other similar products?
The ease of use of the product for the end user is great
What is your favorite aspect of this product?
The friendly nature of the use and administration of the workspaces for admin is really good.
What do you dislike most about this product?
It can be a bit laggy sometimes.
What recommendations would you give to someone considering this product?
If you want a tool for the end computing user and need a tool that is easy to use. can consider this as an option.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Appreciates Incumbent Status