Amazon WorkSpaces Logo Award Winner Product Badge
Amazon WorkSpaces Logo Award Winner Product Badge
Amazon

Amazon WorkSpaces

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Amazon WorkSpaces
8.2 /10

What is Amazon WorkSpaces?

Amazon WorkSpaces is a managed, secure cloud desktop service. Amazon WorkSpaces can provision either Windows or Linux desktops in just a few minutes and quickly scale to provide thousands of desktops to workers across the globe. Amazon WorkSpaces helps eliminate the complexity in managing hardware inventory, OS versions and patches, and Virtual Desktop Infrastructure (VDI), which helps simplify your desktop delivery strategy.

Company Details


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Awards & Recognition

Amazon WorkSpaces won the following awards in the Desktop as a Service category

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Amazon WorkSpaces Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon WorkSpaces.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

92 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon WorkSpaces?

0% Negative
7% Neutral
93% Positive

Pros

  • Caring
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 80

Outsourced Backend Administration

82

Desktop Environment

82

Bulk Patching and Updates

82

Per Unit Time Pricing

82

Multi Tenant Architecture

80

Desktop Management

79

Secure Connectivity

79

Device Support

78

Vendor Capability Ratings

Average 81

Ease of Implementation

87

Usability and Intuitiveness

85

Vendor Support

83

Business Value Created

83

Breadth of Features

82

Ease of Data Integration

81

Quality of Features

81

Availability and Quality of Training

80

Ease of IT Administration

79

Ease of Customization

78

Product Strategy and Rate of Improvement

77

Amazon WorkSpaces Reviews

Simeone C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Great functionality

Likeliness to Recommend

9 /10

What differentiates Amazon WorkSpaces from other similar products?

WorkSpaces can scale up or down based on organizational needs. It supports various operating systems, including Windows and Linux, and offers multiple hardware configurations to accommodate diverse workloads.

What is your favorite aspect of this product?

This deep connectivity allows for easy access to other AWS services like Amazon S3, RDS, and CloudWatch, creating a unified and scalable environment. This integration streamlines workflows, enhances security, and simplifies management, making it highly efficient for teams already invested in AWS.

What do you dislike most about this product?

While the pay-as-you-go model offers some flexibility, the costs can still add up, particularly for short-term or occasional use cases.

What recommendations would you give to someone considering this product?

For teams with temporary or fluctuating usage, carefully compare pricing models to determine the best fit.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Raghav G.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Scalable, secure and flexible tool.

Likeliness to Recommend

7 /10

What differentiates Amazon WorkSpaces from other similar products?

Amazon Workspaces offers a flexible pricing models, allowing businesses to pay only what they use, instead of paying for everything. This has led to cost savings. Highly customizable. Users can choose from various configuration (CPU, memory, storage) to meet specific needs, making it flexible for different workloads.

What is your favorite aspect of this product?

Workspaces offers seamless Integration with other AWS offerings, allowing users to leverage cloud storage, databases, and analytics tools. Robust security options, including encryption, secure connections and integration with AWS identity and access management.

What do you dislike most about this product?

Limited third-party integrations.

What recommendations would you give to someone considering this product?

A great tool that should be considered.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Role: Information Technology
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Simple to use but a little expensive

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features