Amazon

Amazon Pay

9.2 /10

183 Reviews Write a Review

Claim Software

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

Filter By

2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

1 Top Rated Capabilities

0 Top Rated Features

2022

Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

92 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

0% Negative

2% Neutral

98% Positive

Pros

Security Protects
Helps Innovate
Reliable
Effective Service

Feature Ratings

Average 87

Mobile Payments

Security

Credit Card Processing

Digital Wallet Integration

Recurring Payments

E-Commerce Integration

Customer Support

POS Verification

POS Integration

Multi Currency

Reporting Analytics

Vendor Capability Ratings

Average 85

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Ease of Customization

Amazon Pay Reviews

Sanket p.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

BEST Payment Processing system!

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Amazon Pay is superb Payment processing system we have used, its has comprehensive set of features which makes it different from other payment processing software and application. we have integrated it with one of our client platform for payment processing and it delivered the best services till now with no bugs and issues.

What is your favorite aspect of this product?

it allows wallet integrations, the user interface is also decent and the most important factor is, its a well maintained and secured platform to use.

What do you dislike most about this product?

NO dislikes, its a best payment processing tool i have ever used. great features and support from vendor.

What recommendations would you give to someone considering this product?

Highly recommended tool to use for any e-commerce integrations and payment processing system.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Kota G.

Role: Student Academic
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Easy to use.

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Amazon pay is very unique and specific for Amazon

What is your favorite aspect of this product?

Amazon pay is easy to use, quick in processing transactions and promotes electronic payments.

What recommendations would you give to someone considering this product?

Amazon pay is payment method on Amazon, it's easy to purchase online items using it.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Efficient Service

Charan Naidu B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Amazing Amazon Pay

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Amazon Pay has lot many features such as Adding Giftcards to Amazon Pay wallet, Amazon UPI, Amazon Pay Later, making bill payments, buying digital gold and what not. It has evolved into one of the gain payments and digital wallet platform in very short span.

What is your favorite aspect of this product?

My favourite aspect of the product is that it doesn't require any additional installation. It's a built in feature in the Amazon Shopping application itself. Also, it's the only application which has all in one options. All bill payments, UPI payments, Credit card payments everything can be handled from one pane.

What do you dislike most about this product?

No dislikes as of now. A UI upgrade would be much appreciated. Although it has many features, it's hard to browse for certain modules in the Amazon Pay.

What recommendations would you give to someone considering this product?

If you are looking for a seamless platform to manage all your bills, payments go for it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Amazon Pay

What is Amazon Pay?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Amazon Pay Ratings

92 Likeliness to Recommend

98 Plan to Renew

1 Since last award

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Amazon Pay?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Security Built-in security to protect payment information to prevent fraud and hacking

Credit Card Processing The ability to process credit card payments and receive approval or rejection of funds from the customer's bank

Digital Wallet Integration The ability to process payments from a digital wallet service or another digital payment method

Recurring Payments The ability to schedule payments at a cadence

E-Commerce Integration The ability to integrate directly with an e-commerce platform to create a seamless checkout experience

Customer Support Supports levels 1 and 2 for credit card payment processing. Also supports level 3 credit card processing, which requires additional data for the qualification

POS Verification Support cardholder verification methods for POS transactions

POS Integration The ability to integrate with a POS system to allow the processing of credit card or mobile payments in a store setting

Multi Currency Allows users to process payments in multiple currencies

Reporting Analytics Reports and analytics created from payment data

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Amazon Pay Reviews

Sanket p.

BEST Payment Processing system!

Likeliness to Recommend

Pros

Kota G.

Easy to use.

Likeliness to Recommend

Pros

Charan Naidu B.

Amazing Amazon Pay

Likeliness to Recommend

Pros

1
Since last award

Feature Ratings

Mobile Payments

Security

Credit Card Processing

Digital Wallet Integration

Recurring Payments

E-Commerce Integration

Customer Support

POS Verification

POS Integration

Multi Currency

Reporting Analytics

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Ease of Customization