Amazon EC2 Logo Award Winner Product Badge
Amazon EC2 Logo Award Winner Product Badge
Amazon

Amazon EC2

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Amazon EC2
9.0 /10

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details


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Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

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Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Security Protects

Feature Ratings

Average 85

Load Balancing

88

Cloud Integration

87

Capacity Management

87

Systems Performance Management

86

Cloud Backup

86

Access Management

86

Data Migration

86

Encryption and Decryption Support

86

Regulatory Compliance

85

SLA Management

84

Workload Migration

84

Vendor Capability Ratings

Average 85

Breadth of Features

87

Business Value Created

87

Quality of Features

87

Ease of Implementation

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Ease of Customization

84

Vendor Support

83

Availability and Quality of Training

83

Amazon EC2 Reviews

Joanne A.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2026

More affordable cloud solution and easy to deploy

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

The software is easy to use and to deploy where I can easily assemble load balancers to distribute traffic across different VMs for better availability and is more secure with env variables that protect the files from exposing private keys even without the need to code or incur in technical knowledge

What is your favorite aspect of this product?

I like the ability of the tool to smoothly integrate with Windows-based environments which makes it easier for me to manage, troubleshoot, and ensure security. The centralised management console allows you to monitor everything in one place like the website traffic, and the application security from one dashboard

What do you dislike most about this product?

The cost of the solution is very expensive to use for smaller businesses and requires technical knowledge to deploy and even to compute it with the Mobile apps and web app, as well you need to have more knowledge to integrate database into the solution

What recommendations would you give to someone considering this product?

I would recommend the solution for ease of deployment

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2026

Everything You Need

Likeliness to Recommend

7 /10

Pros

  • Saves Time
  • Respectful
  • Fair
  • Acts with Integrity

Meagan H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2026

‎Flexible, reliable, and scalable

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

‎Amazon EC2 stands out from similar products because it offers unmatched flexibility, global reach, and deep control over computing resources. EC2 allows easy integration with monitoring tools, making infrastructure planning more predictable.

What is your favorite aspect of this product?

‎The flexibility to choose instance types helps me match performance needs with budget constraints easily. I like how quickly I can launch a new virtual server within minutes. It makes scaling applications simple during traffic spikes without service disruption.

What do you dislike most about this product?

‎Nothing to dislike so far.

What recommendations would you give to someone considering this product?

‎It’s a strong choice for scalable architectures and for planning long-term growth. You have to understand on-demand, reserved, and spot instances. Also, choosing the right model will help you optimize costs significantly.

Pros

  • Helps Innovate
  • Unique Features
  • Efficient Service
  • Inspires Innovation

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