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Amazon

Amazon EC2

Composite Score

9.0 /10

CX Score

9.3 /10

767 Reviews Write a Review

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What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details

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Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

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2026 Data Quadrant Champion

Latest Award, 2026

11 Top Rated Capabilities

14 Top Rated Features

Latest Award, 2026

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2025

2025 Data Quadrant Champion

2025

10 Top Rated Capabilities

10 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

10 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact

2023

2023 Data Quadrant Champion

2023

9 Top Rated Capabilities

11 Top Rated Features

2023

Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative

4% Neutral

94% Positive

Pros

Helps Innovate
Reliable
Respectful
Security Protects

Feature Ratings

Average 85

Load Balancing

Cloud Integration

Capacity Management

Systems Performance Management

Cloud Backup

Access Management

Data Migration

Encryption and Decryption Support

Regulatory Compliance

SLA Management

Workload Migration

Vendor Capability Ratings

Average 85

Breadth of Features

Business Value Created

Quality of Features

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Vendor Support

Availability and Quality of Training

Amazon EC2 Reviews

Manish K.

Role: Information Technology
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2026

Great product by AMAZON for deploying Application

Likeliness to Recommend

8 /10

What differentiates Amazon EC2 from other similar products?

Amazon EC2 is great product i am using it since 2016 and till now i haven't moved to any other vendors since it is always stay upto date and always updated with the new functionalities and gives very flexibility in terms of funtionalities like:- 1.Elasticity 2.Workload distribution 3.Pricing 4.Avalibility all these are of top notch and always liked it.

What is your favorite aspect of this product?

There are multiple aspect which i like: 1.Quite open for any distribution either it is linux, window, redhat linux 2.UI is good and simple 3.Tracking of usage is easy 4.Pricing is good 5.Integration with other products are easy 5.99.99% availability

What do you dislike most about this product?

As it is growing with market so fast it is also adaption AI and new suggestion to select image at times it get confusing and documentation is not every time up to date.

What recommendations would you give to someone considering this product?

Amazing product by AWS to host all your application without any hassle and downtime.

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Unique Features

Tushar D.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2026

enterprise level scalable cloud computing service

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

flexible management of resources according to workload with on demand scalability

What is your favorite aspect of this product?

efficient resource utilization through auto scaling and load balancing

What do you dislike most about this product?

costs can escalate quickly if resources are mismanaged

What recommendations would you give to someone considering this product?

strategically use reserved instances and savings plans to control costs

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Karn S.

Role: Information Technology
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2026

I should say I am in love with this product.

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

First of all we can manage these instances threw ios cell phones so it's makes it so accessible and if in case we want urgent changes so we can do it easily. And also we can do regular health check up of instances by its monitoring tools that is also one big benefit and I like the security which ec2 provides

What is your favorite aspect of this product?

Security, accessibility and documentation which amazon provides this is most likely things for me

What do you dislike most about this product?

Sometime by mistake I have created instance with more ram and rom so it costs too much for me so I was just expecting one confirmation or we can say notification which might say you are using heavy machine something like that.

What recommendations would you give to someone considering this product?

I will definitely recommend this product because of its wast features, great security, accessibility etc..

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Amazon EC2

What is Amazon EC2?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Amazon EC2 Ratings

91 Likeliness to Recommend

98 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Amazon EC2?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Access Management Includes social sign-on, external authorization, and fraud detection.

Data Migration The ability to select and extract data from one storage system to another

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

SLA Management Includes a contracted delivery time, automated escalations, and timely resolutions.

Workload Migration Ability to move servers and resources from one platform to another

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Amazon EC2 Reviews

Manish K.

Great product by AMAZON for deploying Application

Likeliness to Recommend

Pros

Tushar D.

enterprise level scalable cloud computing service

Likeliness to Recommend

Pros

Karn S.

I should say I am in love with this product.

Likeliness to Recommend

Pros

Most Popular Amazon EC2 Comparisons

Google Cloud

Microsoft Azure Virtual Machines

Oracle Cloud Infrastructure

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

1
Since last award

Feature Ratings

Load Balancing

Cloud Integration

Capacity Management

Systems Performance Management

Cloud Backup

Access Management

Data Migration

Encryption and Decryption Support

Regulatory Compliance

SLA Management

Workload Migration

Vendor Capability Ratings

Breadth of Features

Business Value Created

Quality of Features

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Vendor Support

Availability and Quality of Training