What is Amazon EC2?
Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon EC2?
Pros
- Helps Innovate
- Reliable
- Respectful
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Load Balancing
Cloud Integration
Capacity Management
Systems Performance Management
Cloud Backup
Access Management
Data Migration
Encryption and Decryption Support
Regulatory Compliance
Workload Migration
Service Desk Integration
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Vendor Support
Availability and Quality of Training
Amazon EC2 Reviews
Jaimin M.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Mar 2026
Reliable scalable infrastructure that we trust
Likeliness to Recommend
What differentiates Amazon EC2 from other similar products?
Honestly, the instance variety is what got me. When we were evaluating options a couple years back, nothing else gave us that level of control over what we were actually running. You can pick exactly the CPU/memory ratio you need instead of just grabbing whatever's closest. The integration with the rest of AWS is also hard to ignore — once your networking, monitoring, and IAM are all in the same place, switching feels like a step backward.
What is your favorite aspect of this product?
Auto Scaling has saved us more than once. We had a product launch last year where traffic spiked way beyond what we planned for—EC2 just handled it. I didn't get a call at 2am, which honestly is the best thing I can say about any infrastructure tool. The reliability has been consistently good over the years we've used it.
What do you dislike most about this product?
The pricing options are a mess to figure out at first. Reserved instances, savings plans, and spot—it took us a while to understand what we were actually paying for and why. We got hit with a bigger bill than expected in the first couple months. Not a dealbreaker but definitely something to be aware of going in. AWS could do a better job explaining this upfront.
What recommendations would you give to someone considering this product?
Set up billing alerts on day one, seriously. Don't wait until the end of the month. Also, don't just default to the same instance type every time—spend an afternoon looking at what fits your workload; it's worth it. If you're coming from on-prem, the learning curve is real, but it flattens out pretty quickly once your team gets hands-on time with it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Mar 2026
Scalable, reliable, highly customizable capacity
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Aniket J.
- Role: Consultant
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2026
Best Cloud Provider For Startup & Devops Team
Likeliness to Recommend
What differentiates Amazon EC2 from other similar products?
It has great integration of open source project & devops tools, you can easily automate the task and other things
What is your favorite aspect of this product?
Build automation for repetitive take is the favorite aspect of this product, easily integrate with different tools and on going architect
What do you dislike most about this product?
Its hard to integrate with on prem solution and active directory, user management of on prem get clutter.
What recommendations would you give to someone considering this product?
Great cloud provider and one of leading in world, For startup and smbs it is best choice.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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