Amazon Chime
What is Amazon Chime?
Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. Developers can use the same communications infrastructure and services that power Amazon Chime, and add audio calling, video calling, and screen sharing capabilities directly to their applications using the Amazon Chime SDK.
Company Details
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83 Likeliness to Recommend
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Since last award
85 Plan to Renew
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3
Since last award
77 Satisfaction of Cost Relative to Value
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Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Chime?
Pros
- Trustworthy
- Altruistic
- Security Protects
- Continually Improving Product
Feature Ratings
Instant Messaging
Audio Conferencing VoIP
Keyboard Mouse Control
Audio Controls
Audio Conferencing Call in Bridge
File Transfer
Screen Share
Video Conferencing
Facilitator Functions
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Business Value Created
Ease of Customization
Amazon Chime Reviews
Aparna S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2022
Internal team communications made easy
Likeliness to Recommend
What differentiates Amazon Chime from other similar products?
We can directly set up meetings with our colleagues directly from Amazon Chime thereby saving a lot of time. This is one major differentiating feature for it.
What is your favorite aspect of this product?
It is very easy to send large files and files with different format with the help of Chime and I like that very much
What do you dislike most about this product?
The mobile application can be better as it doesnt age well
What recommendations would you give to someone considering this product?
Amazon Chime presents a smooth and quick way to communicate with colleagues and all businesses must definitely consider it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity

Sunderraj G.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2022
Video conferencing champ
Likeliness to Recommend
What differentiates Amazon Chime from other similar products?
Amazon chime easily integrates with AWS SNS which really helps us configure task automations messages within minutes which keeps out team notified.
What is your favorite aspect of this product?
Amazon chime has various features which are all great, but the one feature that stands out is the groups is the markup language support. With the help of the markup language we can easily differentiate between normal text vs code snippets or hyperlinks.
What do you dislike most about this product?
The one aspect that I dislike about chime is the screen sharing feature. From time to time the screen sharing drops during a meeting and we end up stopping the screen share and restarting ti again.
What recommendations would you give to someone considering this product?
Amazon chime is a very professional video conferencing tool, which can be customised as per business needs. I would highly recommend this product to any business that operates remotely
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Jagan m.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Amazing video conferencing tool
Likeliness to Recommend
What differentiates Amazon Chime from other similar products?
Amazon Chime is one of the quality software product that I actually have used. The quality of video during video conferencing session is very high and at the same time the joining experience is also simplified
What is your favorite aspect of this product?
I like the fact that we can create personalized meeting links with Amazon Chime. Additionally, dial in options are there which enables me to join through many devices
What do you dislike most about this product?
The number of participants allowed in a video call on mobile is quite limited and can be improved
What recommendations would you give to someone considering this product?
A very well developed tool for video conferencing and internal communications. A definite must for businesses
Pros
- Efficient Service
- Saves Time
- Reliable
- Unique Features