Skip to main content
Amazon Chime Large Header Logo
Amazon.com

Amazon Chime

8.1 / 10
Category

What is Amazon Chime?

Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. Developers can use the same communications infrastructure and services that power Amazon Chime, and add audio calling, video calling, and screen sharing capabilities directly to their applications using the Amazon Chime SDK.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Amazon Chime Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Chime.

83 Likeliness to Recommend

Up 1
Since last award

85 Plan to Renew

Up 3
Since last award

77 Satisfaction of Cost Relative to Value

Up 2
Since last award


Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Chime?

7% Negative
4% Neutral
89% Positive

Pros

  • Trustworthy
  • Altruistic
  • Security Protects
  • Continually Improving Product

Feature Ratings

Average 79

Instant Messaging

83

Audio Conferencing VoIP

82

Keyboard Mouse Control

81

Audio Controls

79

Audio Conferencing Call in Bridge

79

File Transfer

78

Screen Share

77

Video Conferencing

77

Facilitator Functions

76

Virtual Whiteboard

74

Application Share

73

Vendor Capability Ratings

Average 74

Ease of Implementation

80

Quality of Features

78

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

75

Availability and Quality of Training

75

Vendor Support

73

Ease of Data Integration

73

Ease of IT Administration

71

Breadth of Features

71

Business Value Created

70

Ease of Customization

69

Amazon Chime Reviews

Aparna S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Internal team communications made easy

Likeliness to Recommend

9 / 10

What differentiates Amazon Chime from other similar products?

We can directly set up meetings with our colleagues directly from Amazon Chime thereby saving a lot of time. This is one major differentiating feature for it.

What is your favorite aspect of this product?

It is very easy to send large files and files with different format with the help of Chime and I like that very much

What do you dislike most about this product?

The mobile application can be better as it doesnt age well

What recommendations would you give to someone considering this product?

Amazon Chime presents a smooth and quick way to communicate with colleagues and all businesses must definitely consider it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Sunderraj G.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Video conferencing champ

Likeliness to Recommend

9 / 10

What differentiates Amazon Chime from other similar products?

Amazon chime easily integrates with AWS SNS which really helps us configure task automations messages within minutes which keeps out team notified.

What is your favorite aspect of this product?

Amazon chime has various features which are all great, but the one feature that stands out is the groups is the markup language support. With the help of the markup language we can easily differentiate between normal text vs code snippets or hyperlinks.

What do you dislike most about this product?

The one aspect that I dislike about chime is the screen sharing feature. From time to time the screen sharing drops during a meeting and we end up stopping the screen share and restarting ti again.

What recommendations would you give to someone considering this product?

Amazon chime is a very professional video conferencing tool, which can be customised as per business needs. I would highly recommend this product to any business that operates remotely

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jagan m.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Amazing video conferencing tool

Likeliness to Recommend

9 / 10

What differentiates Amazon Chime from other similar products?

Amazon Chime is one of the quality software product that I actually have used. The quality of video during video conferencing session is very high and at the same time the joining experience is also simplified

What is your favorite aspect of this product?

I like the fact that we can create personalized meeting links with Amazon Chime. Additionally, dial in options are there which enables me to join through many devices

What do you dislike most about this product?

The number of participants allowed in a video call on mobile is quite limited and can be improved

What recommendations would you give to someone considering this product?

A very well developed tool for video conferencing and internal communications. A definite must for businesses

Pros

  • Efficient Service
  • Saves Time
  • Reliable
  • Unique Features

Most Popular Amazon Chime Comparisons

See All Alternatives