Alibaba Cloud Logo
Alibaba Cloud Logo
Alibaba Cloud

Alibaba Cloud

7.7 /10
Category
Alibaba Cloud
7.7 /10

What is Alibaba Cloud?

Alibaba Cloud offers high-performance, elastic computing power in the cloud. Services are available on a pay-as-you-go basis and include data storage, relational databases, big-data processing, Anti-DDoS protection and content delivery networks (CDN). At the same time Alibaba Cloud is committed to the research and development of large database systems and advanced big data technologies. Our R&D efforts include the advancement of IoT (Internet of Things) technology, virtual reality, smart homes, automotive networking and information systems, and cloud-based mobile-device operating systems.

Company Details


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Alibaba Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alibaba Cloud.

84 Likeliness to Recommend

1
Since last award

92 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alibaba Cloud?

8% Negative
0% Neutral
92% Positive

Pros

  • Respectful
  • Altruistic
  • Unique Features
  • Effective Service

Feature Ratings

Average 79

Cloud Integration

83

Cloud Backup

83

Load Balancing

81

Access Management

81

Systems Performance Management

80

Data Migration

80

Analytics and Reporting

79

Regulatory Compliance

79

Encryption and Decryption Support

78

Capacity Management

78

Workflow Management

77

Vendor Capability Ratings

Average 77

Quality of Features

80

Ease of Customization

79

Vendor Support

78

Ease of IT Administration

77

Ease of Implementation

77

Product Strategy and Rate of Improvement

77

Ease of Data Integration

77

Business Value Created

76

Usability and Intuitiveness

75

Breadth of Features

74

Availability and Quality of Training

73

Alibaba Cloud Reviews

Mahmoud R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Feb 2023

One of the top cloud service providers

Likeliness to Recommend

7 /10

What differentiates Alibaba Cloud from other similar products?

(1) Cost Effectiveness (2) Global Reach (3) Artificial Intelligence (4) Hybrid Cloud (5) Data Centers (6) E-Commerce Focus

What is your favorite aspect of this product?

As a subsidiary of Alibaba Group, Alibaba Cloud has a deep understanding of the e-commerce industry, offering solutions that are tailored to the specific needs of e-commerce businesses.

What do you dislike most about this product?

(1) Security Concerns (2) Integration Challenges (3) Complexity

What recommendations would you give to someone considering this product?

(1) Make sure you have a clear understanding of your e-commerce goals and budget (2) Research the different e-commerce products available on Alibaba Cloud (3) Before launching your e-commerce platform, make sure to test it thoroughly (4) Consider security (5) Regularly monitor your e-commerce platform, and evaluate its performance

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nishith S.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to adopt, but not competitive

Likeliness to Recommend

8 /10

What differentiates Alibaba Cloud from other similar products?

Alibaba is easy to adopt, and can be easy on the price but lacks seamless integration with the environment and also the features as compared to competitors

What is your favorite aspect of this product?

Easy to adopt as a product

What do you dislike most about this product?

The integrations documentation are not comprehensive

What recommendations would you give to someone considering this product?

Try it out and check if it fits the requirements.

Pros

  • Trustworthy
  • Efficient Service
  • Caring
  • Respectful

Cons

  • Less Reliable
  • Less Productive
  • Charges for Enhancements

Soranyela R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Meets expectations

Likeliness to Recommend

7 /10

What differentiates Alibaba Cloud from other similar products?

It offers a wide range of products and services, such as cloud infrastructure, data analytics, and security.

What is your favorite aspect of this product?

Competitive prices

What do you dislike most about this product?

Compatibility limitations with certain operating systems and applications.

What recommendations would you give to someone considering this product?

Assess the individual needs of the company before

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

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