Alert Media Inc

AlertMedia Mass Notification

7.0 /10

What is AlertMedia Mass Notification?

AlertMedia's scalable, cloud-based platform and flexible API allow organizations to seamlessly send and receive notifications from anywhere, at any time, using any device and any communication channel.

Company Details

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Awards & Recognition

AlertMedia Mass Notification won the following awards in the Emergency Notification category

Filter By

1 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

3 Top Rated Features

2023

2 Top Rated Capabilities

1 Top Rated Features

2022

AlertMedia Mass Notification Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AlertMedia Mass Notification.

78 Likeliness to Recommend

97 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AlertMedia Mass Notification?

3% Negative

20% Neutral

77% Positive

Pros

Reliable
Effective Service
Caring
Trustworthy

Feature Ratings

Average 82

Conference Call Support

100

Message Status Reporting

100

Multi-Channel Mass Notification

Scheduled Messaging

Single Sign-On (SSO)

Contact Information Encryption

Multi-Language Support

Distribution Lists

Sequential Processing

Scripting

Voice Recorded Alerts

Vendor Capability Ratings

Average 79

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Breadth of Features

Quality of Features

Vendor Support

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

AlertMedia Mass Notification Reviews

Role: C-Level
Industry: Insurance
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2020

Very effective product

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Performance Enhancing
Effective Service
Over Delivered

AlertMedia Mass Notification

What is AlertMedia Mass Notification?

Company Details

Need Assistance?

Awards & Recognition

AlertMedia Mass Notification Ratings

78 Likeliness to Recommend

97 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love AlertMedia Mass Notification?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Conference Call Support Set up instant conference calls via the Emergency Mass Notification System (EMNS) solution.

Message Status Reporting Message receipt confirmation and message status tracking/reporting.

Multi-Channel Mass Notification Send emergency mass notifications via multiple channels (e.g. email, phone, or SMS text messaging).

Scheduled Messaging Scheduling of one-time, multiple, or repeated messaging.

Single Sign-On (SSO) Link to organization’s enterprise login for authentication.

Contact Information Encryption Contact information is encrypted.

Multi-Language Support Send or translate alerts in multiple languages.

Distribution Lists Maintain a distribution list of contact information for notification recipients.

Sequential Processing The ability to set alerts to be sent in a specific order to various audiences.

Scripting Pre-define messages for different audiences (e.g. IT staff vs. business users) and different situations.

Voice Recorded Alerts Recording and broadcasting of voice alerts created by the sender’s voice, rather than text-to-speech.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

AlertMedia Mass Notification Reviews

Very effective product

Likeliness to Recommend

Pros

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Feature Ratings

Conference Call Support

Message Status Reporting

Multi-Channel Mass Notification

Scheduled Messaging

Single Sign-On (SSO)

Contact Information Encryption

Multi-Language Support

Distribution Lists

Sequential Processing

Scripting

Voice Recorded Alerts

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Breadth of Features

Quality of Features

Vendor Support

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement