Alchemer LLC

Alchemer

7.8 /10

What is Alchemer?

Alchemer is a online survey software tool for designing online surveys, collecting data and performing analysis. Our tool supports a variety of online data collection methods including online surveys, online quizzes, questionnaires, web forms, and landing pages.

Company Details

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Alchemer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alchemer.

89 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alchemer?

5% Negative

10% Neutral

85% Positive

Pros

Respectful
Performance Enhancing
Acts with Integrity
Enables Productivity

Feature Ratings

Average 80

Questionnaire Design/Survey Builder

Customizable Branding

Collaboration

Templates & Question Library

APIs and Integration

Branching and Logic

Multi-Media Support

Role and User Management

Mobile Support

Multi-Channel Distribution

3rd-Party Integrations

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Also Featured in...

Voice of the Customer

Score 7.2

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Alchemer Reviews

Sophie L.

Role: Information Technology
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Powerful platform for creating marketing surveys

Likeliness to Recommend

9 /10

What differentiates Alchemer from other similar products?

Alchemer has smart tools that have given us best services when designing surveys. It has flexible application interface that can be operated easily.

What is your favorite aspect of this product?

I like the capability of this platform to create surveys that are authentic and can be used by our customers and employees. In data collection Alchemer ensures that we get the best data from all interactive sessions. Customer demands and their comments on our products has initiated new planning and improved service delivery.

What do you dislike most about this product?

I have not experienced any challenge that may affect our daily programs from the performance of this tool.

What recommendations would you give to someone considering this product?

Engaging customers and working on relevant feedback from the organized surveys has boosted our decision making plans. Alchemer has flexible tools that have initiated powerful marketing infrastructure.

Pros

Reliable
Efficient Service
Saves Time
Fair

Naifa W.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Perfect Business Survey Software

Likeliness to Recommend

9 /10

What differentiates Alchemer from other similar products?

Alchemer is very resourceful survey software. It's customizable and comes with ready to use survey templates

What is your favorite aspect of this product?

First Alchemer is affordable Secondly, I like that it's easy to customize. The Software is resourceful It's seamless to use

What do you dislike most about this product?

Handling business survey needs is easy with Alchemer and no dislikes

What recommendations would you give to someone considering this product?

For business Surveys, Alchemer offers best features. I recommend it because it saves any business money and time

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Unique Features

Ezekiel M.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Excellent survey software.

Likeliness to Recommend

10 /10

What differentiates Alchemer from other similar products?

Alchemer is easy to use and this ensures all staff and stakeholders are able to use the platform without any hurdles.

What is your favorite aspect of this product?

Alchemer helps us execute surveys easily and in a cost-effective manner thus help us shape decisions and implement better decisions. Its available for use in any organization irrespective of their size and this enables all organizations collect their opinions with simplicity all through. Customer support is available and willing to help all users in using the platform efficiently thus grow how they use the platform to the best.

What do you dislike most about this product?

Some of the less tech savvy users may find the software a bit challenging in using to the best to execute their opinions.

What recommendations would you give to someone considering this product?

Alchemer is easy to use and it will grow the way you work and it will enable swift collection of opinions and this is crucial in enabling swift decision making and proper planning in your company.

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Alchemer

What is Alchemer?

Company Details

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Awards & Recognition

Alchemer Ratings

89 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love Alchemer?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Questionnaire Design/Survey Builder Create a variety of question formats including multiple choice, check box, open answers, drag and drop technology, rating scales, and auto-fill.

Customizable Branding Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Collaboration Invite people to review or edit the survey before sending them out.

Templates & Question Library Tool provides a set of pre-made templates and questions to select from to simplify survey build.

APIs and Integration Has inbuilt APIs allowing access to the database layer without having to go through JDBC/ODBC.

Branching and Logic Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Multi-Media Support Product allows for the inclusion of images, videos, audio within the survey.

Role and User Management Enable different levels of access and permissions based on role.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

3rd-Party Integrations Integration with 3rd Party platforms (Zoho Products, MailChimp, Eventbrite, Google Sheet, Zendesk, Slack, Shopify, Webhooks etc.)

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Voice of the Customer

Alchemer Reviews

Sophie L.

Powerful platform for creating marketing surveys

Likeliness to Recommend

Pros

Naifa W.

Perfect Business Survey Software

Likeliness to Recommend

Pros

Ezekiel M.

Excellent survey software.

Likeliness to Recommend

Pros

Most Popular Alchemer Comparisons

Google Forms

SurveyMonkey Enterprise

Microsoft Forms

Zoho Survey

Qualtrics CoreXM

Typeform

2
Since last award

Feature Ratings

Questionnaire Design/Survey Builder

Customizable Branding

Collaboration

Templates & Question Library

APIs and Integration

Branching and Logic

Multi-Media Support

Role and User Management

Mobile Support

Multi-Channel Distribution

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training