FPT Information System

akaBot

7.6 /10

What is akaBot?

akaBot Platform is a platform providing comprehensive solutions for automation and digitization to help businesses improve their productivity and save costs.

Company Details

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akaBot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on akaBot.

82 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love akaBot?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Reliable
Enables Productivity
Fair

Feature Ratings

Average 75

Unsupervised Launch

Concurrent Work

Role-Based Access

Distributed Work

Central Deployment

Automation Apps

Performance Monitoring

Code-Free Programming

Action Logging

User Libraries

Natural Language Processing

Vendor Capability Ratings

Average 74

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Ease of Implementation

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Breadth of Features

Also Featured in...

Robotic Process Automation - Enterprise

Score 7.7

View akaBot in this category (opens in a new tab)

akaBot Reviews

Role: Information Technology
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2020

Easy to use.

Likeliness to Recommend

7 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Minki L.

Role: Information Technology
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2020

fairly good, but not easy to use for non-IT users

Likeliness to Recommend

7 /10

What differentiates akaBot from other similar products?

web-based control desk

What is your favorite aspect of this product?

web-based control desk friendly & helpful tech-support team

What do you dislike most about this product?

not user-friendly. there's no pop-ups(of introduction) of functions

What recommendations would you give to someone considering this product?

fairly good, but not easy to use for non-IT users

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Commodity Features

Role: Consultant
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jul 2020

Everyone can automate processes by himself/herself

Likeliness to Recommend

7 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

akaBot

What is akaBot?

Company Details

Need Assistance?

akaBot Ratings

82 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love akaBot?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Unsupervised Launch Bots triggered to action based on a schedule or when prescribed conditions are met.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Distributed Work System is able to deploy additional bots to support overloaded bots based on process performance requirements.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Automation Apps Ability to automate an end to end business process that is beyond task automation

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

User Libraries Stock of standard actions that are ready to use, as is, or that can be the building blocks of customized actions.

Natural Language Processing Allows chatbot to “understand” voice/text inputs relayed by a human in conversational vernacular, and be able to process & relay feedback in natural speech.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Also Featured in...

Robotic Process Automation - Enterprise

akaBot Reviews

Easy to use.

Likeliness to Recommend

Pros

Minki L.

fairly good, but not easy to use for non-IT users

Likeliness to Recommend

Pros

Cons

Everyone can automate processes by himself/herself

Likeliness to Recommend

Pros

Feature Ratings

Unsupervised Launch

Concurrent Work

Role-Based Access

Distributed Work

Central Deployment

Automation Apps

Performance Monitoring

Code-Free Programming

Action Logging

User Libraries

Natural Language Processing

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Ease of Implementation

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Breadth of Features