Airtable Logo Award Winner Product Badge
Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Airtable
8.8 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative
3% Neutral
96% Positive

Pros

  • Efficient Service
  • Client Friendly Policies
  • Fair
  • Acts with Integrity

Feature Ratings

Average 85

Deployment

86

Business Rules Management

85

Process Modelling and Design

85

Collaboration

84

Form and Report Building

84

Knowledge and Document Management

84

Process Management

84

Process Monitoring and Optimization

83

Process Simulation and Execution

83

BPM Workflow and Approvals

82

Mobile

78

Vendor Capability Ratings

Average 84

Business Value Created

87

Ease of Implementation

86

Availability and Quality of Training

85

Ease of IT Administration

85

Usability and Intuitiveness

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

84

Breadth of Features

84

Quality of Features

83

Vendor Support

83

Ease of Customization

83

Airtable Reviews

Francisco P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Empowering the Strategy with Robust KPI Tracking

Likeliness to Recommend

8 /10

What differentiates Airtable from other similar products?

The first step was to design a database structure to track and analyze our KPIs. I identified the metrics we needed to monitor, such as revenue growth, market share, customer satisfaction, and operational efficiency. I set up tables to capture this data, ensuring each metric was clearly defined and linked to our strategic objectives.

What is your favorite aspect of this product?

One of the best things about Airtable is that you can create custom views and dashboards. I've designed dashboards that show our strategy team how we're doing across different metrics. These dashboards show data from different tables, so we can see trends, spot problems, and make good decisions.

What do you dislike most about this product?

We have encountered some minor limitations, such as needing to connect with our existing data sources.

What recommendations would you give to someone considering this product?

Airtable's power lies in transforming raw data into insights. By using the platform's filtering, sorting, and reporting capabilities, I've been able to generate detailed reports and visualizations. This lets our strategy team make data-driven decisions, adjust our plans, and stay agile and responsive to market changes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Megan S.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Airtable: Unveiling the Good and the Glitchy,

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

The way Airtable lets you completely customize bases (think spreadsheets) with different views like calendars, kanban boards, and even forms is absolutely fantastic. This means I can manage anything from product launch schedules to campaign ideation, all within a single platform

What is your favorite aspect of this product?

Airtable formulas are like magic tricks for data nerds like me. They allow me to automate tasks, create custom fields, and analyze data in ways that would be impossible with a traditional spreadsheet. For example, during the last Dubai Shopping Festival campaign, I built a formula that automatically calculated campaign performance metrics based on sales data in real-time. It was a game-changer!

What do you dislike most about this product?

Don't get me wrong, Airtable does reporting, but it's not its strongest suit. For complex reports, I sometimes need to export data and use another tool

What recommendations would you give to someone considering this product?

Speaking from an experienced user's point of view, if you're a retail product manager who needs a flexible tool to manage projects, track inventory, or brainstorm ideas, Airtable is definitely worth checking out.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Caring
  • Respectful

Mahika T.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Airtable is a Customization Powerhouse

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

You can create different "bases" to organize your data, like one for product information, another for customer orders, and even one for tracking marketing campaigns

What is your favorite aspect of this product?

Airtable is a Customization Powerhouse. This is where Airtable truly shines. You can add different types of fields to your bases – text, numbers, attachments, even Kanban boards for visualizing workflows. It's like having a Swiss Army Knife for organizing your data. Need to track the color variations of a particular dress? Easy, just add a color picker field

What do you dislike most about this product?

Don't get me wrong, I love Airtable, but their reporting features could be a bit more robust. Sometimes I want to slice and dice the data in very specific ways, and Airtable can get a little clunky with super complex queries

What recommendations would you give to someone considering this product?

Before jumping in, ask yourself what kind of data organization you need. If you're dealing with simple things like product listings, Airtable is a breeze. But for highly complex data analysis, you might need a more specialized tool

Pros

  • Continually Improving Product
  • Enables Productivity
  • Respectful
  • Client Friendly Policies

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