Airtable Logo Award Winner Product Badge
Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 85

Form and Report Building

86

Deployment

86

Process Modelling and Design

85

Process Management

85

Collaboration

85

Business Rules Management

84

Process Simulation and Execution

84

Knowledge and Document Management

84

Process Monitoring and Optimization

84

BPM Workflow and Approvals

83

Analytics and Reporting

81

Vendor Capability Ratings

Average 85

Business Value Created

88

Ease of Implementation

87

Ease of Data Integration

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Breadth of Features

85

Availability and Quality of Training

85

Ease of Customization

84

Usability and Intuitiveness

84

Quality of Features

83

Vendor Support

83

Airtable Reviews

Kelly C.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Airtable is the best choice

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Airtable stands out from others as it empowers non-technical users to construct powerful, automated, and structured workflows with minimal effort. A large range of pre-built templates create easiness for us.

What is your favorite aspect of this product?

Airtable not only plays a vital role in a few areas but also does multi-dimensional tasking in different areas operations. It is flexible in giving views options for us. We can customize views per role or function, thus making it more user-centric than other rigid BPM platforms. Keeping the eyes on the different updates and work together in one place is now not difficult in real-time. It also provides customizable dashboards to help us in generating role-based applications.

What do you dislike most about this product?

I haven’t come across any of its negative aspects, as it provides many advantageous traits such as time tracking skills, licenses, reporting, and integration capabilities to streamline our workflow. It also gives detailed reporting for a regulatory hold on our workflow.

What recommendations would you give to someone considering this product?

With the proper deployment, training sessions, and automation capabilities, Airtable can become a valuable tool to streamline workflow and enrich collaboration across teammates. Take a start with basic functioning instead of directly going on complex one.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Jennifer S.

  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

A Favorite of the Industry Because It's Fantastic!

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

The power of a database that allows incredibly complex integrations and scaling is unmatched in the industry. We saved countless hours, thousands of dollars and were able to focus on our end product because of Airtable's capabilities and functionality.

What is your favorite aspect of this product?

The massive potential for integration and potential uses for Airtable is not only amazing for business, it's inspiring--our team constantly thinks of new ways to utilize it to expand operations, track internal metrics and develop new products.

What do you dislike most about this product?

There is no complaint I can make about Airtable. Function, price and customer service all exceed our expectations and needs.

What recommendations would you give to someone considering this product?

Research and study the functionalities and get started with Airtable Free to see for yourself. If you research tech stacks featuring Airtable you'll be impressed at how many major companies include Airtable for their products.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Piusi N.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Functional Program for Business Functionality.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

This product has a great user-friendly interface that enables users to use it without any difficulty as it is a straightforward tool.

What is your favorite aspect of this product?

One of the great features of this product is mobile enables users to access it anywhere and anytime using their mobile gadget. Other features form and reporting building.

What do you dislike most about this product?

There is nothing to dislike about this product everything is working perfectly.

What recommendations would you give to someone considering this product?

I would recommend this to all project managers as the product provides visibility about their project's progress.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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