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ADP

ADP Workforce Now

Composite Score
8.0 /10
CX Score
8.1 /10
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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details

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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

2
Since last award

91 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

10% Negative
7% Neutral
83% Positive

Pros

  • Reliable
  • Security Protects
  • Acts with Integrity
  • Transparent

Feature Ratings

Average 78

Employee Record

82

Interactive Organizational Chart

81

Payroll Administration

81

Position Management

81

Benefits Administration

80

Workforce Planning

79

Talent Management

78

Time and Attendance

78

Leave Management

77

Performance Management

76

Scheduling

76

Vendor Capability Ratings

Average 77

Breadth of Features

82

Ease of Implementation

80

Business Value Created

79

Usability and Intuitiveness

79

Quality of Features

78

Ease of Data Integration

78

Ease of IT Administration

77

Ease of Customization

77

Product Strategy and Rate of Improvement

74

Availability and Quality of Training

74

Vendor Support

72

ADP Workforce Now Reviews

Rohit Kumar G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic product!

Likeliness to Recommend

8 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now stands out for its comprehensive range of services, which includes payroll, HR management, talent management, and benefits administration all on a single platform. Its user-friendly design allows both HR experts and employees to navigate with ease.

What is your favorite aspect of this product?

Payroll processing is seamlessly automated, assuring accuracy and compliance with tax requirements, while greatly reducing administrative burdens. Furthermore, the platform's clear user interface makes it simple for HR professionals to navigate and manage personnel data.

What do you dislike most about this product?

its complexity, especially for beginning users. The platform has a steep learning curve, and accessing its numerous capabilities can be daunting without proper training.

What recommendations would you give to someone considering this product?

Start by assessing your business needs to determine which features are essential.

Pros

  • Effective Service
  • Caring
  • Respectful
  • Helps Innovate

Heath B.

  • Role: Finance
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Great product, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

ADP is a great product for all things HR related - organizational charts, notificiations, time off requests and reporting.

What is your favorite aspect of this product?

ADP has top of the line compliance and updates for the latest compliance issues.

What do you dislike most about this product?

The ADP system feels dated and customer support is not always helpful or understanding.

What recommendations would you give to someone considering this product?

Overall, this is a great product and has all the features a business needs for a payroll / human resources product.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Caring

Cons

  • Charges for Enhancements

Akash G.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Awesome product

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

Fast, accurate and user-friendly

What is your favorite aspect of this product?

Payroll management

What do you dislike most about this product?

Everything is good

What recommendations would you give to someone considering this product?

Go for it if you are looking for a user-friendly product that is fast, accurate and make your work life easy

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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