Adobe Marketo Engage Logo Award Winner Product Badge
Adobe Marketo Engage Logo Award Winner Product Badge
Adobe Systems

Adobe Marketo Engage

Composite Score
8.7 /10
CX Score
9.0 /10
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Adobe Marketo Engage
8.7 /10

What is Adobe Marketo Engage?

Adobe Marketo Engage is a platform solution for managing B2B marketing leads through all stages of buying journeys, which natively supports both demand- and account-based marketing strategies. Adobe Marketo Engage includes customization options and third-party integration capabilities to allow users to orchestrate personalized experiences, optimize content, and measure business impact across every channel.

Company Details

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Awards & Recognition

Adobe Marketo Engage won the following awards in the Marketing Automation - B2B category

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Adobe Marketo Engage Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Marketo Engage.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Marketo Engage?

0% Negative
2% Neutral
98% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Security Protects
  • Reliable

Feature Ratings

Average 87

Email Marketing Automation

92

Customer Journey Modelling

92

Mobile Marketing Management

89

Marketing Project Management

88

Conversion Propensity Modeling

87

Marketing Analytics

87

Recommended Best Action

86

Marketing Asset Management

83

Social Media Marketing Management

83

Opportunity Pipeline Tracking

83

Vendor Capability Ratings

Average 85

Business Value Created

89

Ease of Data Integration

88

Breadth of Features

87

Ease of IT Administration

87

Product Strategy and Rate of Improvement

86

Quality of Features

86

Ease of Customization

85

Ease of Implementation

84

Availability and Quality of Training

82

Usability and Intuitiveness

81

Vendor Support

80

Adobe Marketo Engage Reviews

Edgar O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Adobe Marketo Engage great for my marketing

Likeliness to Recommend

10 /10

What differentiates Adobe Marketo Engage from other similar products?

We are pleased to have the help of a program that is reproduced in a multichannel way inside and outside the web, this program is designed to lead the integration in the different channels where each of our clients are and at what point they are located. find negotiation, what I see different from Adobe Marketo Engage is how it helps connect my advertising marketing team with the sales and commercial events team, this program brings together the best tools to find the most potential customers to guide them in a good way In each of your steps to achieve a successful business relationship.

What is your favorite aspect of this product?

This program is smart enough to adopt all our content and manage it in the most appropriate way for the attention of my market and the specifications that this area has, I am fascinated that Adobe Marketo Engage creates each of the campaigns with the passivity of modifying certain specific elements that make a big difference, in addition to the fact that the program provides the ability to each of its users to execute and take the different experiences on the different channels hand in hand.

What do you dislike most about this product?

Before recommending the virtues of this program, I like to recommend prior training to reinforce the knowledge of this type of program, since the program can currently be somewhat complicated to put into practice and to apply its functions correctly if you do not have knowledge about these kinds of programs.

What recommendations would you give to someone considering this product?

Adobe Marketo Engage is one of the best marketing automation programs that I like to recommend, since this program increases the skills of its users to manage the content of the company and the experience of each of our clients. In our case, working together with this program has been very successful when contacting our customers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jorge P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Obtain more consumers and increase sales

Likeliness to Recommend

9 /10

What differentiates Adobe Marketo Engage from other similar products?

It is a state of the art automated marketing system that helps you get more consumers and increase sales. It enables organizations to attract, involve and transform potential consumers into loyal consumers differentiating themselves from others. This instrument combines IA (artificial intelligence), advanced study and automation to contribute to organizations to generate incredible and personalized consumers experiences on scale.

What is your favorite aspect of this product?

I love since the tool collects and examines data from different sources to provide information to organizations that allow them to understand the behavior of their consumers and take the primary elections based on this information, gives a complete group of marketing properties that make up the construction of consumer profiles, campaign administration, electronic correspondence automation, real -time study and much more.

What do you dislike most about this product?

You need time and resources for use.

What recommendations would you give to someone considering this product?

Adobe Marketo Engage is a fairly powerful instrument that can contribute to almost any type of trade to improve its marketing and increase sales.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Remi Oluchi G.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Advanced marketing automation tool.

Likeliness to Recommend

8 /10

What differentiates Adobe Marketo Engage from other similar products?

Cross channel engagement is an area where Adobe engage excels the most for me. Adobe engage makes it possible to organize marketing campaigns from a centralized hub. This enable us to conveniently customize and automate triggers , based on a customers previous, current or predicted future activity/action. Adobe's ability to activate these triggers through email marketing, in-app push notifications, sms messaging or even through specified social media messenger platforms is what differentiates it from similar products.

What is your favorite aspect of this product?

Adobe has a dynamic personalized journey feature, that I have got a close connection to as a user. This tool identifies and prioritizes leads, providing more insight into our sales pipeline, thereby automatically nurturing leads .We have made this process better by synchronizing Marketo ( Adobe Engage ) with our in-house Customer relationship management (CRM) system to create an automated workflow that tracks customer interaction on both integrated software and notifying our sales team when a sales prospect is ready to be engaged on either end.

What do you dislike most about this product?

The email marketing part of Adobe engage is not intuitive and this translates to a steep learning curve for new users. Asides this, we have sometimes run into trouble with its integration with Salesforce and the inability of its auto-identification system to properly identify duplicated email data.

What recommendations would you give to someone considering this product?

The need to make adequate use of large scale data generated from day to day operational interaction with our customers and create unique customer experiences at scale via channels like email marketing and sms marketing is why we adopted Adobe engage. Adobe's Artificial intelligence (AI) technology leverages our customer data to automate complex marketing tasks and workflows, to help find and segment new sales prospects and target audiences across a variety of marketing channels.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

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