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What is Adobe Connect?
Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Connect?
Pros
- Respectful
- Transparent
- Caring
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
File Transfer
Audio Conferencing Call in Bridge
Audio Controls
Facilitator Functions
Keyboard Mouse Control
Screen Share
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Ease of Customization
Quality of Features
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Adobe Connect Reviews
Shaifali S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Reliable product, won't disappoint
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Functionalities and vendor management
What is your favorite aspect of this product?
Authenticity and data integration
What do you dislike most about this product?
Pricing a bit
What recommendations would you give to someone considering this product?
Good product and amazing features, go for it!
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Mahesh C.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2024
Interactive platform for live events.
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
I mainly use it for webinars. Besides offering great online meeting features, it also allows collaboration where we can easily create chat groups for real-time communication.
What is your favorite aspect of this product?
Adobe offers groundbreaking technology that empowers everyone and bring any digital experience to life.
What do you dislike most about this product?
Visibility of icons are the common criticism. Although it’s nothing major but this needs to be sorted in next update.
What recommendations would you give to someone considering this product?
This is best for webinars it can accommodate up to 300 viewers. If you are an Account manager like me and you deal with clients for onboarding, training and conducting webinars. Trust me this will make your life easy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Guo R.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2024
Incredible Product
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Adobe Connect offers extensive customization and branding options, allowing us to create personalized meeting experiences aligned with our company's brand identity. This can enhance professionalism and consistency in client interactions, setting us apart from competitors.
What is your favorite aspect of this product?
Adobe Connect provides a platform for delivering engaging presentations and facilitating interactive sessions through its support for various multimedia formats. This feature can greatly enhance communication and understanding between our financial planners and clients.
What do you dislike most about this product?
Adobe Connect's limited integration capabilities with financial planning software may result in additional manual work for data entry and synchronization. This could potentially increase operational inefficiencies and hinder productivity within our financial company.
What recommendations would you give to someone considering this product?
To mitigate usability challenges associated with Adobe Connect's interface complexity, I recommend investing in client education and onboarding programs. This could involve providing tutorials, resources, and personalized support to help clients navigate the platform effectively and maximize its utility for their financial planning needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
