What is Adobe Commerce?
Build multi-channel commerce experiences for B2B and B2C customers on a single platform. From catalog to payment to fulfillment, our future-proof technology gives you a commerce platform that’s endlessly flexible, extensible, and scalable.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
1
Since last award
94 Plan to Renew
71 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Commerce?
Pros
- Respectful
- Helps Innovate
- Performance Enhancing
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Order Management
Payment Processing
Content Management
Order Portal
Catalog Management
Reporting and Analytics
Integrated Search
Microsite Management
Retargeting Capabilities
Content Localization
Predictive Recommendations
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Vendor Support
Availability and Quality of Training
Ease of Customization
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Adobe Commerce Reviews
- Role: Industry Specific Role
- Industry: Entertainment
- Involvement: End User of Application
Submitted Apr 2020
Easy too use. Customer service always been helpful
Likeliness to Recommend
Pros
- Respectful
- Generous Negotitation
- Continually Improving Product
- Reliable
Cons
- Wastes Time
Jen M.
- Role: Human Resources
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Apr 2020
Intuitive but takes time to get used to.
Likeliness to Recommend
What differentiates Adobe Commerce from other similar products?
It is intuitive and helps with someone who isn’t very creative.
What is your favorite aspect of this product?
Gives recommendations for user products.
What do you dislike most about this product?
Can be a bit difficult in the beginning for a new user.
What recommendations would you give to someone considering this product?
Give it a chance and it will change the way you work.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Effective Service
Nguyen D.
- Role: Consultant
- Industry: Apparel
- Involvement: Initial Implementation
Submitted Apr 2020
Great price ease to use helpful customer service
Likeliness to Recommend
What differentiates Adobe Commerce from other similar products?
The Adobe branding
What is your favorite aspect of this product?
The ease of use
What do you dislike most about this product?
Nothing much
What recommendations would you give to someone considering this product?
Consider it as it is very good
Pros
- Reliable
- Efficient Service
- Altruistic
- Over Delivered