What is Adobe Commerce?
Build multi-channel commerce experiences for B2B and B2C customers on a single platform. From catalog to payment to fulfillment, our future-proof technology gives you a commerce platform that’s endlessly flexible, extensible, and scalable.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAdobe Commerce Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Adobe Commerce.
81 Likeliness to Recommend
1
Since last award
94 Plan to Renew
71 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Commerce?
Pros
- Respectful
- Helps Innovate
- Performance Enhancing
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Order Management
Payment Processing
Content Management
Order Portal
Catalog Management
Reporting and Analytics
Integrated Search
Microsite Management
Content Localization
Retargeting Capabilities
Predictive Recommendations
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Vendor Support
Availability and Quality of Training
Ease of Customization
Also Featured in...
Adobe Commerce Reviews
Alex L.
- Role: Operations
- Industry: Transportation
- Involvement: Vendor Management and Renewal
Submitted Apr 2024
"Easy to use, but a bit pricey."
Likeliness to Recommend
What differentiates Adobe Commerce from other similar products?
Not a whole lot
What is your favorite aspect of this product?
Not a whole lot
What do you dislike most about this product?
It gets the job done, it could just be so much better
Pros
- Includes Product Enhancements
- Reliable
- Performance Enhancing
- Caring
Cons
- Less Effective Service
- Less Inspiring
Vinícius S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Fantastic product, but a bit pricey
Likeliness to Recommend
What differentiates Adobe Commerce from other similar products?
Advanced customization options, seamless integration with Adobe Experience Cloud, and a powerful ecosystem of extensions for scalable e-commerce solutions.
What is your favorite aspect of this product?
The versatility and scalability of Adobe Commerce, empowering businesses to create unique and immersive online shopping experiences.
What do you dislike most about this product?
While Adobe Commerce offers a robust set of features, the complexity of setup and customization can be challenging for some users.
What recommendations would you give to someone considering this product?
Prioritize thorough training and familiarization with the platform to maximize its potential. Additionally, leverage the extensive support resources and community forums for assistance and best practices.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Vitthal S.
- Role: Operations
- Industry: Biotechnology
- Involvement: Vendor Management and Renewal
Submitted Apr 2024
Fantastic product
Likeliness to Recommend
What differentiates Adobe Commerce from other similar products?
User friendly, interface and cost effective
What is your favorite aspect of this product?
Cost effective
What do you dislike most about this product?
Not such thing
What recommendations would you give to someone considering this product?
Recommended 100%
Pros
- Trustworthy
- Efficient Service
- Saves Time
- Respectful
Cons
- Less Productive