What is Acquia Drupal Cloud?
The first composable experience platform. Assemble and deploy digital experiences, wherever your customers spend time. Powered by Drupal.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
1
Since last award
69 Plan to Renew
3
Since last award
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+62 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Acquia Drupal Cloud?
Pros
- Helps Innovate
- Enables Productivity
- Reliable
- Respectful
Cons
- Leverages Incumbent Status
- Under Delivered
- Less Generous
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Web Publishing Capabilities
Translation Facilitation
Standard Templates
Content Security
Content Repository
E-Commerce Integration
Multi Channel Support
Management Interface
Social Media Integration
Analytics and Reporting
Digital Asset Management
Vendor Capability Ratings
Availability and Quality of Training
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Acquia Drupal Cloud Reviews
Zach E.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2023
Content roots are strong, but dying tech
Likeliness to Recommend
What differentiates Acquia Drupal Cloud from other similar products?
Wide breadth of features and functionality covering marketing, analytics, content, personalization, DAM, and more.
What is your favorite aspect of this product?
Strong play for B2B marketing, government, and higher-ed due to the focus on strong content organization and permissioning across multiple business units.
What do you dislike most about this product?
Acquia has a lot of different product sets, mostly made through acquisition. Their marketing automation and CDP functionality are just okay.
What recommendations would you give to someone considering this product?
If you are government or education, Acquia is strong. If you are looking for best-in-breed for commerce, retail, B2B tech, or other industries look for a better composable approach that is truly headless.
Pros
- Respectful
- Caring
- Client Friendly Policies
- Altruistic
Cons
- Commodity Features
- Less Inspiring
- Less Transparent
Leandro Augusto N.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Dec 2022
Acquia Drupal Cloud provides security for your web
Likeliness to Recommend
What differentiates Acquia Drupal Cloud from other similar products?
Our consulting firm uses Acquia Drupal Cloud for large clients who require a greater source of security and stability in their domains, enterprise content management is one of the main assets for the evolution of these large companies that see in us a partner to trust, the tool allows us to carry out these partnerships and maintain them over time through a fairly balanced software.
What is your favorite aspect of this product?
The architecture and its multilingual support allow our team of workers around the world to maintain constancy and evolution in the processes and tasks assigned by these companies, which are our main customers and which we need to keep satisfied. The CMS of the tool provides great confidence due to the high level in which the tasks are performed, keeping our company with high confidentiality which makes us much more productive and secure for our customers.
What do you dislike most about this product?
The workflow can be greatly improved if they allow in future updates the construction through Devops Pipeline, which would undoubtedly improve the workflows involved. Customer service at times has not been very helpful for us, in fact, we have had to seek help from third parties to get answers when the software has bugs and we can not fix them, it is something that must be taken into account to maintain full functionality of the tool in future updates.
What recommendations would you give to someone considering this product?
The tool is aimed at companies that have content on the web and need to keep it updated and free of insecurities, Acquia Drupal Cloud provides stability and security to all its customers, the platform is a bit difficult to use without prior knowledge, but after getting in touch with it and becoming familiar with it, our employees have managed to make it one of the main features of our company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alexander H.
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2022
Enterprise-grade security and performance
Likeliness to Recommend
What differentiates Acquia Drupal Cloud from other similar products?
The first composable experience platform. Bring together and deploy digital experiences, wherever your customers spend time. Acquia provides extended support for MySQL 5.6 until the Cloud Next version of Cloud Platform officially delivers multi-region failover functionality in 2022. In the meantime, Cloud Platform customers can use Drupal 9 with this functionality. However, certain functions or modules in later versions of Drupal 9 may require the database functionality introduced in MySQL 5.7. In this situation, such Drupal features or modules will not be available until the upgrade to multi-region failover in Cloud Next is complete.
What is your favorite aspect of this product?
Provides a complete digital experience platform. Consists of solutions to help users manage customer content and data, create an experience and deploy it to any digital channel. With Acquia, our customers can eliminate data silos to accelerate digital transformation and deliver complete experiences that engage, convert and drive results across all channels. For marketers, Acquia supports the need to deliver digital experiences for multiple sites, brands or regions quickly, while strengthening brand and site governance.
What do you dislike most about this product?
Error messages are not displayed to visitors by setting Error Messages to display to None on the Settings, Development, Logging and Errors page. It makes them as restrictive as possible, while still allowing your website to function. Poorly written or incompatible plugins can be a security liability.
What recommendations would you give to someone considering this product?
Acquia has created the only end-to-end web platform for Drupal with 100% cloud-based development tools. This will allow users to bring applications to market faster, improve code quality and eliminate security risks, all with tools optimized specifically for Drupal. Acquia Code Studio provides users with the tools to plan, build, review, test, deploy and measure. It provides a place to write code as a service. No configuration is required on local machines. Acquia Cloud Actions performs common DevOps tasks during deployments automatically from the Cloud Platform user interface with Acquia best practices built in.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service