Accelo Logo
Accelo Logo
Accelo

Accelo

Composite Score
8.1 /10
CX Score
8.3 /10
Accelo
8.1 /10

What is Accelo?

Accelo is used by professional service businesses around the world to manage their client work, profitably. The end-to-end cloud-based platform manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing and more, regardless of where you are. With an emphasis on time and money, the client work management platform gives you a holistic view of your most up-to-date business data and financial performance. Having client communications, activities and work centralized in a single platform, you always know where things are without having to ask for a status update.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Accelo won the following awards in the Professional Services Automation category

Filter By

Accelo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Accelo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

3
Since last award

96 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value

3
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Accelo?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Enables Productivity
  • Transparent
  • Trustworthy

Feature Ratings

Average 84

Security & Identity Management

87

Resource & Capacity Management

85

Time Tracking

84

Delivery & Financial reporting

84

Expense Management

84

Billing & Invoicing

83

Project and Engagement management

82

Auditability & Change History

73

Mobile Access

71

Vendor Capability Ratings

Average 82

Business Value Created

88

Quality of Features

86

Product Strategy and Rate of Improvement

85

Breadth of Features

84

Ease of Data Integration

83

Availability and Quality of Training

83

Ease of Implementation

83

Vendor Support

80

Usability and Intuitiveness

79

Ease of Customization

78

Ease of IT Administration

78

Accelo Reviews

Phil S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

BPA and Mobile Access are top tier

Likeliness to Recommend

9 /10

What differentiates Accelo from other similar products?

BPA is second to none. Haven't found another tool like it.

What is your favorite aspect of this product?

BPA is extremely intuitive and easy to use, it's honestly a game changer.

What do you dislike most about this product?

Cost. I believe it is too high and hard to justify

What recommendations would you give to someone considering this product?

Lower the cost to match market rates

Pros

  • Transparent
  • Continually Improving Product
  • Reliable
  • Inspires Innovation

Cons

  • Less Performance Enhancing
  • Charges for Enhancements

Saiko K.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

The software proved simple and all encompassing an

Likeliness to Recommend

9 /10

What differentiates Accelo from other similar products?

Something that makes it stand out from the rest is using and deploying. As soon as I started utilizing the platform, I identified how straightforward it had been. This allowed me to go and begin creating actual project management, assign tasks and track performances without much effort.

What is your favorite aspect of this product?

Lesser known to many, Accelo has some primary pros and one of the most noticeable is its friendly and simple interface. As much as I am not a teck genius, I never had challenged accessing and configuring Accelo for my business.

What do you dislike most about this product?

However, there is one thing I would like to see improved in Accelo: customer support. All in all it is quite good but occasionally response times are a little on the slow side and I would prefer to be able to clear queries in a short time.

What recommendations would you give to someone considering this product?

However, I do not see much of a problem with this and based on this, I can highly recommend Accelo to anyone who is in dire need of an all rounded and easy to use software for their business.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Effective Service

Tanvy A.

  • Role: Public Sector
  • Industry: Agriculture
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Bad interface but great features

Likeliness to Recommend

7 /10

What differentiates Accelo from other similar products?

Accelo has a differentiating feature that the communications for instance the negotiations remain on one platform and in one place and it does assist in streamlining the operations in an effective manner

What is your favorite aspect of this product?

My favourite aspect of using accelo was having so communications in one place for ease of information and that it provides a great set of features

What do you dislike most about this product?

One thing i disliked about accelo was its complex interface and quality of training available for using Accelo.

What recommendations would you give to someone considering this product?

I would recommend Accelo for the people who are good in using different softwares and who are looking to have their communication information in one place.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Client Friendly Policies

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Inspiring

Most Popular Accelo Comparisons