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What is Accelo?

Accelo is used and loved by professional service businesses around the world to manage their client work, profitably. The end-to-end cloud-based platform manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing and more, regardless of where you are. With an emphasis on time and money, the client work management platform gives you a holistic view of your most up-to-date business data and financial performance. Having client communications, activities and work centralized in a single platform, you always know where things are without having to ask for a status update.

Company Details


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Awards & Recognition

Accelo won the following awards in the Project Management - Midmarket category

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Accelo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Accelo.

89 Likeliness to Recommend

Down 1
Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Accelo?

4% Negative
1% Neutral
95% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Caring
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

89

Workflow Management

88

Calendar Integration

85

Project Invoicing and Accounting Integration

84

Planning and Scheduling

84

Email Synchronization & Tracking

84

Quote to Project Conversion

84

Retainer Management

84

Budget Management

83

Time & Expense Tracking

83

Resource Management

82

Vendor Capability Ratings

Average 84

Quality of Features

88

Ease of Implementation

87

Business Value Created

86

Breadth of Features

86

Product Strategy and Rate of Improvement

84

Ease of Data Integration

84

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

81

Ease of Customization

81

Usability and Intuitiveness

81

Accelo Reviews

Reynolds N.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Top-notch tracking available

Likeliness to Recommend

9 / 10

What differentiates Accelo from other similar products?

My opinion is that its ease of use, strong project management tools, adaptability tool, and many other aspects can set it apart from its competitors' solutions. In addition to technical performance, its pricing approach is a key component that can set it apart. I'm delighted with the tool overall.

What is your favorite aspect of this product?

For teams of all sizes, Accelo is a superb project management tool. Its numerous capabilities enable us to manage projects, monitor progress, and work together with team members with ease. Its more comprehensible user interface, potent automation tools, and extensive set of reporting capabilities that are not included in other products impressed me. Additionally, it incorporates well-known third-party programs like Slack, Dropbox, and Google Drive.

What do you dislike most about this product?

A fresh contact is required for every email address. This information will need to be shared among several contacts if one person reaches you at various email addresses. There are a ton of problems with emails being missed, URLs being scraped, screenshots not working, and graphics, colors, and hyperlinks being removed from emails.

What recommendations would you give to someone considering this product?

Anybody searching for an all-inclusive project management system should check out Accelo, in my opinion. It is simple to use and offers a variety of tools that can assist teams in remaining structured and on task. In addition, Accelo provides outstanding customer service and a free trial so you can use it before signing up for a subscription.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Andrea B.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

It'll do, but there are better products out there

Likeliness to Recommend

6 / 10

What differentiates Accelo from other similar products?

I can't think of anything.

What is your favorite aspect of this product?

Some of the dashboards are good.

What do you dislike most about this product?

The reporting is a nightmare.

What recommendations would you give to someone considering this product?

Look for something else.

Pros

  • Respectful
  • Efficient Service
  • Caring
  • Trustworthy

Cons

  • Charges for Enhancements
  • Less Friendly Negotiation
  • Leverages Incumbent Status

Anddrew A.

  • Role: Consultant
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Customer support is top-notch

Likeliness to Recommend

9 / 10

What differentiates Accelo from other similar products?

One of the most methodical and well-organized applications is Accelo. Several features are unique in it: It works well with other programs, such as those connected to Google. It's a great idea to use a task board, and it's a great tool for keeping track of and remembering things.

What is your favorite aspect of this product?

We used it to manage complex projects with ease. The great benefit is the capacity to automate our business procedures. Our business depends on consistency, minimizing errors, and cutting down on new hire training time, and this kind of automation has shown to be worthwhile despite the time and work required to set it up properly.

What do you dislike most about this product?

Due to the abundance of tabs, functions, and buttons, I experienced a slight sense of overwhelm. The choices for establishing tasks, tickets, objects, etc. are numerous. Therefore, being familiar with each one's use and distinctions takes time.

What recommendations would you give to someone considering this product?

Truly appreciated! Accelo includes a number of workable options that smoothly interact with Google Apps/Gmail as well as one another although the support staff is quite amiable. Once you learn how to use it, the Retainer tool manages recurring obligations and chores fairly well. The main benefit that you can get is the ability to manage multiple projects at a unified time.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

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