What is Accelo?
Accelo is used and loved by professional service businesses around the world to manage their client work, profitably. The end-to-end cloud-based platform manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing and more, regardless of where you are. With an emphasis on time and money, the client work management platform gives you a holistic view of your most up-to-date business data and financial performance. Having client communications, activities and work centralized in a single platform, you always know where things are without having to ask for a status update.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Accelo?
Pros
- Efficient Service
- Caring
- Trustworthy
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Workflow Management
Calendar Integration
Project Invoicing and Accounting Integration
Planning and Scheduling
Email Synchronization & Tracking
Retainer Management
Quote to Project Conversion
Resource Management
Budget Management
Time & Expense Tracking
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Ease of Customization
Ease of IT Administration
Ease of Implementation
Quality of Features
Vendor Support
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
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Accelo Reviews
David M.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2023
All-in-one solution for all project management.
Likeliness to Recommend
What differentiates Accelo from other similar products?
Accelo keeps track of all open tickets and consolidates all pertinent email interactions. It's simple to keep track of everything, such as recorded time, deadlines, and so on. Automated procedures save time and allow for the rapid development of quotations and risk assessments based on input forms. Ability to allot time to tasks and track task, milestone, and project progress for more thorough work management and a clearer picture of what has been done and what is to come in a project.
What is your favorite aspect of this product?
Accelo is structured in such a manner that you can frequently use your intuition to discover a feature/function you're searching for. Accelo support team is friendly and quick to answer if you have any queries or problems. I enjoy how Accelo is quickly becoming the backbone of all administrative tasks. If you struggle to get things set up right, automating several tasks might save you a lot of time. The sessions with Accelo personnel were also quite beneficial from the start.
What do you dislike most about this product?
I've been using Accelo on a daily basis for almost three years and can't think of anything I don't enjoy about it. If anything like this was discovered, I would call their support and make a proposal to fix it.
What recommendations would you give to someone considering this product?
Something you just have to attempt in order to appreciate the potential benefits for your business. Watching training videos and participating in online webinars is the quickest and easiest approach to learn Accelo. You may also request and organize a tour with your Support representative.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Glenda P.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2023
Powerful software for detailed time sheets.
Likeliness to Recommend
What differentiates Accelo from other similar products?
Keeping a precise record of the tasks I've finished is beneficial not just for receiving payment for job accomplished, but also for tracking what I've completed and when. I'm not in charge of billing, but I'm confident Accelo has been of enormous assistance to us. We can be more transparent as a team and keep everyone in the loop about who is accountable for what portion of a project and how each component ties into the greater picture now that we have a central location to organize projects, monitor time, and record client interactions. The project as a whole.
What is your favorite aspect of this product?
Reports are excellent for analyzing how time is spent and how to deploy resources to maximize output. Also, time monitoring is quite accurate, especially when working on scheduled assignments. The finest part about Accelo, in my opinion, is its capacity to handle many projects with various clients, as well as host multiple projects with the same customer. This enables me to track the amount of work I've done with each customer at a granular level in comparison to the project time given. There are numerous methods for tracking project time, including task timers and time tracking inside a preview or project.
What do you dislike most about this product?
The user interface might be confusing at times due to the abundance of information displayed on the screen. Because there are so many aspects maintained inside one program, and so many various methods to retrieve information and keep track of time, it may be difficult to learn to use.
What recommendations would you give to someone considering this product?
Mentally prepare yourself to go through a learning curve in order to take benefit of everything Accelo has to offer. It's an excellent tool for tracking time spent on various tasks, resource allocation, and more.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Peyton M.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2023
Improve automation, efficiency and productivity.
Likeliness to Recommend
What differentiates Accelo from other similar products?
Accelo is making additional time available to our staff so that they may contribute in other areas of the business. Time is taken away from project management chores and other areas, allowing our team to focus on external client business. Accelo has been able to clearly identify where we are overdelivering on tasks and clients - we have been able to track where we are spending more time than predicted and, as a result, change our company pricing and delivery where necessary.
What is your favorite aspect of this product?
Accelo has a highly rational working style that complements its automation wonderfully. You may also customize the capacity levels on the schedule boards, making Accelo extremely adaptable to your specific company requirements. There are several possibilities for the reports, so there is always something accessible for what you require. Accelo is fantastic software with good customer service. We've seen various benefits from adopting Accelo, including more time today because to the automated procedures and project management capabilities.
What do you dislike most about this product?
When you first start using Accelo, it might be difficult to grasp. From the time we purchased and tested the program, we had difficulty using it efficiently. When faults and issues arise in Accelo, it takes a lot of effort to figure out what the problem is, and remedies might take a long time. When the problem is little, this can be quite aggravating; but, when an issue emerges that impacts the way your organization operates, this can become a huge issue.
What recommendations would you give to someone considering this product?
The easiest approach to find out if it's appropriate for you is to give it a go. Everyone's company demands are different, but Accelo can be adapted to your specifications. Use Accelo extensive resources to ensure that all modules and language are correct from the start. Have someone who is well-versed in Accelo train other team members.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity