Abnormal Security Customer Reviews 2024

Abnormal Security

7.9 /10

What is Abnormal Security?

The Abnormal Security platform protects enterprises from targeted email attacks. Abnormal Behavior Technology (ABX) models the identity of both employees and external senders, profiles relationships and analyzes email content to stop attacks that lead to account takeover, financial damage and organizational mistrust. Though one-click, API-based Office 365 and G Suite integration, Abnormal sets up in minutes and does not disrupt email flow.

Company Details

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Abnormal Security Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Abnormal Security.

88 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Abnormal Security?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Effective Service

Feature Ratings

Average 83

Phishing Protection

O365 integration

Artificial Intelligence / Machine Learning

Bulk Remediation

User Flagging of Suspicious Emails

Email Account Protection

Anti-Spoofing Protection

End-User Warnings in Email Client Software

Administrator Dashboard and Reporting

Tagging

Malware Blocking

Vendor Capability Ratings

Average 82

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Implementation

Quality of Features

Business Value Created

Availability and Quality of Training

Vendor Support

Breadth of Features

Abnormal Security Reviews

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jun 2023

Impressive with its user-friendly.

Likeliness to Recommend

9 /10

Pros

Reliable
Transparent
Helps Innovate
Performance Enhancing

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2023

Likeliness to Recommend

8 /10

Pros

Respectful
Helps Innovate
Continually Improving Product
Reliable

Cons

Less Productive

chris d.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

Best in class

Likeliness to Recommend

10 /10

What differentiates Abnormal Security from other similar products?

The integration and ease of management and we know this gets better with time.

What is your favorite aspect of this product?

This is a critical security layer in our overall tech stack and it is the easiest to manage.

What do you dislike most about this product?

pricing is a little high, but worth it.

What recommendations would you give to someone considering this product?

Turn this on and test it..the data is easy to capture and provides immediate feedback

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Abnormal Security

What is Abnormal Security?

Company Details

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Awards & Recognition

Abnormal Security Ratings

88 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Abnormal Security?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Phishing Protection Scans and alerts to any phishing attempts of incoming emails from external sources, and blocks any attempts if there is click-through.

O365 integration Integrates directly and seamlessly with Microsoft's cloud email service without the need for redirection or change to MX records or SPF entries.

Artificial Intelligence / Machine Learning Service "learns" the organization's email activity/behavior, tuning in to settings appropriate for activities.

Bulk Remediation The ability to stop email-related threats such as Phishing, Malware and Spam attacks in mass

User Flagging of Suspicious Emails The end-user has the ability to flag suspicious emails in their inbox and junk folders.

Email Account Protection Security measures preventing your mailboxes from being hijacked or intercepted by third party malicious actors.

Anti-Spoofing Protection The service detects when an identity is being spoofed by a false sender and raises an alert, with the option to automatically quarantine the email in question.

End-User Warnings in Email Client Software Service will place a banner in the email message warning of a possible hazard, if an email passes the software's security scrutiny but still looks suspicious.

Administrator Dashboard and Reporting Web-based interface containing real-time data on threats intercepted or blocked by the service.

Tagging Service offers the ability to tag or flag emails that appear suspicious, alerting the email administrator to review the email manually.

Malware Blocking Blocking of emails containing malicious attachments. This may include immediate deletion or quarantining of the emails in question.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Abnormal Security Reviews

Impressive with its user-friendly.

Likeliness to Recommend

Pros

Likeliness to Recommend

Pros

Cons

chris d.

Best in class

Likeliness to Recommend

Pros

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Feature Ratings

Phishing Protection

O365 integration

Artificial Intelligence / Machine Learning

Bulk Remediation

User Flagging of Suspicious Emails

Email Account Protection

Anti-Spoofing Protection

End-User Warnings in Email Client Software

Administrator Dashboard and Reporting

Tagging

Malware Blocking

Vendor Capability Ratings

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Implementation

Quality of Features

Business Value Created

Availability and Quality of Training

Vendor Support

Breadth of Features