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Security Incident and Event Management

Security Incident and Event Management (SIEM) software combines security event management (SEM) which analyzes log and event data in real time to provide threat monitoring, event correlation and incident response – with security information management (SIM) which collects, analyzes and reports on log data.

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Latest Research

IBM Raises Price on Software Support; Shoves Customers Toward the Cloud
August 05, 2020

IBM is changing the terms of its ubiquitous Passport Advantage agreement to remove entitled discounts on over 5,000 on-premises software products, resulting in an immediate price increase for IBM Software & Support (S&S) across its vast customer landscape.

Author: Scott Bickley (Info-Tech)

Organizations Report Higher Satisfaction When Switching to Software With an Info-Tech Award
July 23, 2020

Thinking about choosing a new software vendor but don't know where to start? Narrow down your shortlist by focusing on software that has received an Info-Tech Research Group award. New data from SoftwareReviews shows that organizations reported higher satisfaction when they switched to software that had received an Info-Tech award.

Author: Thomas Randall (Info-Tech)

Bomgar & BMC Team Up to Speed Trouble-Ticket Resolution
July 10, 2020

For organizations that experience time-sensitive incidents that must be resolved in the most optimal and efficient manner, Bomgar (Beyond Trust) and BMC Software may have the solution. The two vendors have teamed up to address a reduction in the time it takes to resolve problematic tickets and assist in lessening the impact of cyber threats to which all organizations are subjected.

Author: Shastri Sooknanan (Info-Tech)

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Security Incident and Event Management Products

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Data QuadrantReport

A thorough evaluation and ranking of all software to compare software across every dimension.

Emotional FootprintReport

A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.

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EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2020

LogPoint

LogPoint

LogPoint enables organizations to convert data into actionable intelligence, improving their cybersecurity posture and creating immediate business value. Our Modern SIEM, UEBA and Automation and Incident Response solutions, simple licensing model and market-leading support organization empowers our customers to build, manage and effectively transform their businesses.

9.1

Composite Score

9.3

CX Score

+95

Emotional Footprint

92%

Likeliness to Recommend

22

Reviews