Document Management Systems

Document Management Systems enable an organization to host and manage electronic documents, making them available internally and/or externally. ​

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations
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The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract
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Latest Research

Zoho Sign Boosts Integration to Compete With DocuSign
January 29, 2020

Zoho is extending the integration of its e-signature application, Zoho Sign, into more of its software suite, it announced on Jan. 23.

Author: Brian Jackson (Info-Tech)

Adobe’s ELA Is All About Product Optimization…Not the Price
November 13, 2019

Adobe has achieved near-monopoly status in the world of graphic/web design through the massive adoption of its Creative Suite product set. Far too often customers are focusing on the subscription price when there is much more value to be obtained through optimizing product selection and proactive management of end-users’ software usage.

Author: Scott Bickley (Info-Tech)

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Document Management Systems Products

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Data QuadrantReport

A thorough evaluation and ranking of all software to compare software across every dimension.

Download Report

Emotional FootprintReport

A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.

Download Report

DocuWare

DocuWare

DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.

8.7

Composite Score

9.1

CX Score

+96

Emotional Footprint

88%

Likeliness to Recommend

15

Reviews

Zoho

Zoho Docs

From documents to images, spreadsheets to presentations, and even your music, movies, and pictures, carry all your files with you wherever you go. With everything stored in a centralized location, now you can conveniently share your files with your friends and colleagues. Get started with Zoho Docs right away and always be in control of it. Make distances immaterial by easily sharing and collaborating on files. With Zoho Docs, security is always at the heart of file management.

8.5

Composite Score

9.0

CX Score

+93

Emotional Footprint

86%

Likeliness to Recommend

20

Reviews

Adobe

Adobe Document Cloud

With Document Cloud, featuring the all-new Adobe Acrobat DC, get every ounce of potential out of your PDFs from any device. From shared PDF reviews across devices to collecting the most secure e-signatures from right inside your favorite apps, including Microsoft Office.

8.3

Composite Score

8.6

CX Score

+88

Emotional Footprint

85%

Likeliness to Recommend

101

Reviews

Atlassian

Confluence

Confluence gives you the power to create anything and everything, from meeting notes, project plans, product requirements, and more.

7.7

Composite Score

8.1

CX Score

+78

Emotional Footprint

79%

Likeliness to Recommend

60

Reviews

Microsoft

Microsoft Sharepoint

Enterprise Content Management (ECM) with SharePoint products help by giving you tools to organize and manage content throughout the content life cycle, from creation to archive. SharePoint ECM integrates the familiar tools of the Microsoft Office system with the central management and collaboration features of SharePoint products and technologies.

7.5

Composite Score

7.7

CX Score

+73

Emotional Footprint

79%

Likeliness to Recommend

201

Reviews

Huddle

Huddle

Cloud based collaboration solutions for Accounting, Advisory, and Public Sector organizations that need to improve and retain clients, win more business, and embrace the way work is done today.

8.9

Composite Score

9.2

CX Score

+97

Emotional Footprint

89%

Likeliness to Recommend

8

Reviews

Bitrix24

Document Management

Uploading your shared files to Bitrix24 will make them accessible in a powerful document management system. Presentations, documents, videos, and any other files can be placed for download, collaboration, or private use. Most importantly, you can find any document quickly through the internal search.

8.2

Composite Score

9.0

CX Score

+98

Emotional Footprint

80%

Likeliness to Recommend

5

Reviews

Eloquent Systems Inc

Eloquent Library

Eloquent Library contains all the functions available in traditional Integrated Library Systems (ILS), plus everything required to build and maintain a virtual library. Your patrons have the convenience of only one place to look.

--

Composite Score

10.0

CX Score

+100

Emotional Footprint

89%

Likeliness to Recommend

2

Reviews

ContentVerse

ContentVerse

Be connected to your files anywhere with enterprise content management made for everyone

--

Composite Score

8.6

CX Score

+96

Emotional Footprint

89%

Likeliness to Recommend

1

Reviews

Ademero

Ademero Content Central

Ademero Content Central helps you access, edit, manage, and store your documents from the convenience of a web browser.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Xait

XaitPorter

XaitPorter is a cloud-based solution that gives you everything you need in order to create high quality documents. Everyone works on the same document, in real-time, whether in the office, at home, or on the other side of the world.

--

Composite Score

8.9

CX Score

+95

Emotional Footprint

85%

Likeliness to Recommend

3

Reviews

CapLinked Inc

CapLinked Virtual Data Room

CapLinked is more than just document management software – setup your workspace data room in under 10 minutes, then edit, share, and collaborate on documents faster than ever before with our intuitive interface.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

ColumbiaSoft

Document Locator

Document Locator is centralized document management software that combines the ease of Windows-integration with the added flexibility of Web browser access.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

DocStar

Enterprise Content Management

DocStar document management and automated AP solutions empower your team to capture, store and manage any document, from any location, on any device.

--

Composite Score

8.4

CX Score

+92

Emotional Footprint

89%

Likeliness to Recommend

2

Reviews

eFILECABINET Inc

eFileCabinet

Document management is an automated way of organizing, securing, capturing, digitizing, tagging, approving, and completing tasks with your business files.

--

Composite Score

8.8

CX Score

+100

Emotional Footprint

67%

Likeliness to Recommend

1

Reviews

FileCenter

FileCenter​

FileCenter is the most fully-featured and inexpensive document management software for small offices.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

FileHold Systems Inc

FileHold

Full-featured document management software from FileHold is feature rich, enterprise grade and affordable. Its suite of features provide for document scanning, capture, indexing, storage, search, versioning, and document workflow review and approval.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

FileInvite

FileInvite

FileInvite is a website app that will transform the way you collect information from your clients – hassle free and on time! No longer do you have to receive multiple emails from clients, files that are too big, wrong files, late files and sometimes nothing at all. All you have to do is create and send a FileInvite with the information you require. The client then uploads the files and information to a centralized location.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Fluix Ltd.

Fluix

View and annotate PDF documents, edit and add comments to your documents using a complete set of commenting tools.

--

Composite Score

10.0

CX Score

+100

Emotional Footprint

94%

Likeliness to Recommend

2

Reviews

LogicalDoc Srl

LogicalDoc Community Edition

LogicalDOC Community Edition is an open source document management system.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Lucidea (Cuadra Associates)

CuadraSTAR™

CuadraSTAR™ is the core technology that underpins all Cuadra’s solutions. It was developed to serve multiple information management needs in libraries, information centers, archives, museums, records centers, and publishing organizations. Organizations use CuadraSTAR™ to help them manage their mission-critical and cultural heritage information because of its comprehensive functionality and excellent customer service.

--

Composite Score

--

CX Score

+100

Emotional Footprint

78%

Likeliness to Recommend

1

Reviews

M-Files

M-Files Document Management

M-Files lets you go beyond traditional document management. You can find, manage and share documents and other information such as cases, quality deviations, and audit findings across all systems and repositories and utilize any platform set-up: on-premises, cloud or hybrid. And you can benefit from smart and automated information management based on artificial intelligence, all while enjoying the ease of use of one, common user interface and user experience.

--

Composite Score

--

CX Score

+92

Emotional Footprint

78%

Likeliness to Recommend

1

Reviews

MangoApps

MangoApps CloudCMS

MangoApps offers a powerful online content management solution, built for any size business. Users can check-in and check out files to ensure that no other contributor is making edits at the same time. The built-in document approval tool also allows users to have others proofread or edit files or provide version approval. Securely synchronize all work files automatically between desktop and online folders.

--

Composite Score

8.6

CX Score

+96

Emotional Footprint

78%

Likeliness to Recommend

1

Reviews

Media Lab, Inc.

MediaLab Document Control

Document Control manages your laboratory's policies and procedures in an easy-to-use online system. Over 2,000 laboratories across the US and Canada use Document Control from MediaLab.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Micro Focus

Micro Focus Content Manager

Improve the efficiency of staff and systems. Automatic classification, folder creation, policy application, and advanced disposal processing reduces errors and manual tasks.Integration with Microsoft Office 365, OneDrive, and SharePoint enables the transparent and compliant management of critical content and records without negatively impacting the collaborative or cloud experience. Functionally rich, zero footprint web client reduces IT resources and cost to implement, while improving authorized real-time access to business content, contacts, and workflows in the field across a range of devices.

--

Composite Score

7.3

CX Score

+71

Emotional Footprint

92%

Likeliness to Recommend

4

Reviews

Load More

All Research

Zoho Sign Boosts Integration to Compete With DocuSign
January 29, 2020

Zoho is extending the integration of its e-signature application, Zoho Sign, into more of its software suite, it announced on Jan. 23.

Author: Brian Jackson (Info-Tech)

Adobe’s ELA Is All About Product Optimization…Not the Price
November 13, 2019

Adobe has achieved near-monopoly status in the world of graphic/web design through the massive adoption of its Creative Suite product set. Far too often customers are focusing on the subscription price when there is much more value to be obtained through optimizing product selection and proactive management of end-users’ software usage.

Author: Scott Bickley (Info-Tech)