Customer Relationship Management
Top Zoho CRM Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Zoho CRM gives you a 360-degree view of your complete sales cycle and pipeline. Identify trends, spot opportunities, increase efficiency, and reduce costs with the right answers. Zoho CRM is an online customer relationship management software for managing your sales, marketing, support in a single system. Zoho CRM helps businesses of all sizes build excellent customer relationships, with features like an inbuilt AI sales assistant, sales pipeline management, marketing automation, analytics, and more.

8.8

Composite
Score

+93

Emotional
Footprint

439

Reviews

Get Demo
In Partnership with SelectHub

Best Alternatives and Competitors to Zoho CRM

Compare how Zoho CRM stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

SugarAI

Sugar Sell

8.9

Composite
Score

+94

Emotional
Footprint

146

Reviews

Reviews Say

Compared to Zoho CRM, Sugar Sell is:

Better at Support

More Caring

Easier to Use

Better at Training

More Respectful

More Inspiring

Get Demo
In Partnership with SelectHub

Pipedrive

Pipedrive

8.9

Composite
Score

+93

Emotional
Footprint

320

Reviews

Reviews Say

Compared to Zoho CRM, Pipedrive is:

More Respectful

Better at Support

More Caring

Better at Training

Easier to Implement

Better at Integrating

Get Demo
In Partnership with SelectHub

monday.com

monday.com

8.9

Composite
Score

+93

Emotional
Footprint

146

Reviews

Reviews Say

Compared to Zoho CRM, monday.com is:

Easier to Customize

More Inspiring

More Innovative

Easier to Use

More Transparent

Worse at Support

Get Demo
In Partnership with SelectHub

Salesforce.com Inc

Agentforce Sales

8.8

Composite
Score

+89

Emotional
Footprint

954

Reviews

Reviews Say

Compared to Zoho CRM, Agentforce Sales is:

Better at Training

Less Transparent

Less Inspiring

Less Efficient

Less Caring

Harder to Use

Get Demo
In Partnership with SelectHub

HubSpot

HubSpot Sales Hub

8.8

Composite
Score

+89

Emotional
Footprint

463

Reviews

Reviews Say

Compared to Zoho CRM, HubSpot Sales Hub is:

Better at Training

Less Transparent

Less Efficient

Less Reliable

Less Inspiring

Less Caring

Get Demo
In Partnership with SelectHub

Kommo

Kommo

8.7

Composite
Score

+92

Emotional
Footprint

42

Reviews

Reviews Say

Compared to Zoho CRM, Kommo is:

More Respectful

More Innovative

More Reliable

Less Efficient

Worse at Support

Harder to Use

Get Demo
In Partnership with SelectHub

Microsoft Corporation

Microsoft Dynamics 365 Sales Enterprise

8.7

Composite
Score

+91

Emotional
Footprint

277

Reviews

Reviews Say

Compared to Zoho CRM, Microsoft Dynamics 365 Sales Enterprise is:

Better at Support

Less Transparent

Harder to Use

Worse at Integrating

Harder to Implement

Harder to Customize

Get Demo
In Partnership with SelectHub

Nimble

Nimble

8.5

Composite
Score

+87

Emotional
Footprint

102

Reviews

Reviews Say

Compared to Zoho CRM, Nimble is:

Less Innovative

Less Efficient

Harder to Customize

Less Reliable

Less Inspiring

Harder to Use

Get Demo
In Partnership with SelectHub

SAP

SAP CRM

8.4

Composite
Score

+87

Emotional
Footprint

182

Reviews

Reviews Say

Compared to Zoho CRM, SAP CRM is:

Better at Support

Less Transparent

Less Inspiring

Less Efficient

Harder to Implement

Less Caring

Get Demo
In Partnership with SelectHub

ActiveCampaign

ActiveCampaign

8.4

Composite
Score

+92

Emotional
Footprint

61

Reviews

Reviews Say

Compared to Zoho CRM, ActiveCampaign is:

More Innovative

Better at Training

Easier to Customize

More Respectful

Easier to Implement

Worse at Integrating

Get Demo
In Partnership with SelectHub

Copper

Copper

8.3

Composite
Score

+84

Emotional
Footprint

110

Reviews

Reviews Say

Compared to Zoho CRM, Copper is:

Less Innovative

Less Efficient

Less Inspiring

Harder to Customize

Less Caring

Less Transparent

Get Demo
In Partnership with SelectHub

Agile CRM

Agile CRM

8.3

Composite
Score

+92

Emotional
Footprint

50

Reviews

Reviews Say

Compared to Zoho CRM, Agile CRM is:

Better at Training

More Innovative

Better at Support

Less Transparent

Less Efficient

Less Caring

Get Demo
In Partnership with SelectHub

ConvergeHub Inc

ConvergeHub

8.2

Composite
Score

+96

Emotional
Footprint

44

Reviews

Reviews Say

Compared to Zoho CRM, ConvergeHub is:

Better at Support

Easier to Customize

Better at Training

More Caring

Easier to Use

Better at Integrating

Get Demo
In Partnership with SelectHub

Salesforce.com Inc

Salesforce Starter

8.2

Composite
Score

+93

Emotional
Footprint

56

Reviews

Reviews Say

Compared to Zoho CRM, Salesforce Starter is:

Easier to Customize

Easier to Use

Better at Training

More Reliable

More Inspiring

Less Respectful

Get Demo
In Partnership with SelectHub

Nutshell Inc

Nutshell

8.2

Composite
Score

+78

Emotional
Footprint

54

Reviews

Reviews Say

Compared to Zoho CRM, Nutshell is:

Less Efficient

Less Inspiring

Less Innovative

Less Reliable

Harder to Customize

Less Transparent

Get Demo
In Partnership with SelectHub

Oracle

Oracle CX Sales

8.1

Composite
Score

+90

Emotional
Footprint

182

Reviews

Reviews Say

Compared to Zoho CRM, Oracle CX Sales is:

Better at Support

Easier to Use

Easier to Implement

Less Transparent

Less Efficient

Less Caring

Get Demo
In Partnership with SelectHub

Constant Contact, Inc.

Constant Contact

8.1

Composite
Score

+86

Emotional
Footprint

39

Reviews

Reviews Say

Compared to Zoho CRM, Constant Contact is:

Better at Support

Better at Training

Easier to Implement

Easier to Use

Less Reliable

Less Caring

Get Demo
In Partnership with SelectHub

NetSuite

NetSuite CRM

8.1

Composite
Score

+92

Emotional
Footprint

70

Reviews

Reviews Say

Compared to Zoho CRM, NetSuite CRM is:

More Respectful

Less Efficient

Harder to Implement

Worse at Integrating

Worse at Training

Less Reliable

Get Demo
In Partnership with SelectHub

Salesforce.com Inc

Salesforce Sales Cloud Professional

8.1

Composite
Score

+83

Emotional
Footprint

82

Reviews

Reviews Say

Compared to Zoho CRM, Salesforce Sales Cloud Professional is:

Better at Integrating

Less Efficient

Less Transparent

Less Caring

Less Inspiring

Harder to Use

Get Demo
In Partnership with SelectHub

Freshworks Inc.

Freshsales

7.9

Composite
Score

+87

Emotional
Footprint

90

Reviews

Reviews Say

Compared to Zoho CRM, Freshsales is:

Less Caring

Less Inspiring

Less Innovative

Less Reliable

Harder to Customize

Less Efficient

Get Demo
In Partnership with SelectHub

Sage

Sage CRM

7.9

Composite
Score

+93

Emotional
Footprint

85

Reviews

Reviews Say

Compared to Zoho CRM, Sage CRM is:

Better at Training

Better at Support

Better at Integrating

More Respectful

More Caring

Less Reliable

Get Demo
In Partnership with SelectHub

Most Popular Zoho CRM Comparisons