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Benefits Administration Software

Benefits administration software provides the administration of employee benefits, enrollment in benefit plans and capabilities to ensure plans are in compliance with regulations, usually include an self-service employee portal.

Data Quadrant report cover

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations
Emotional Footprint report cover

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Next Award: July 2021

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Benefits Administration Software Emotional Footprint Awards

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Latest Award: January 2021

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Benefits Administration Software Products

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Data QuadrantReport

A thorough evaluation and ranking of all software to compare software across every dimension.

Data Quadrant Report report

Emotional FootprintReport

A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Report report
Badge Winner
Badge Winner

basys

basys Benefits Administration

Integrated solution suite to enable benefit plan administrators work more efficiently.

9.5

Composite Score

9.8

CX Score

+100

Emotional Footprint

97%

Likeliness to Recommend

11

Reviews

Badge Winner
Badge Winner

iTedium

COBRAGuard

The Most Affordable, Efficient and Comprehensive Solution for benefit-administration in the market.

9.5

Composite Score

9.7

CX Score

+99

Emotional Footprint

97%

Likeliness to Recommend

14

Reviews

Badge Winner
Badge Winner

Gusto

Gusto

With innovative technology, we make it easier for employees to enroll and for you to manage your benefits.

9.2

Composite Score

9.6

CX Score

+99

Emotional Footprint

93%

Likeliness to Recommend

14

Reviews

Badge Winner

Zenefits

Zenefits

Zenefits' People Operations platform provides companies a variety of solutions to choose from including: Core HR, Benefits Administration, Payroll, On-boarding, Employee Time Tracking and more.

9.1

Composite Score

9.1

CX Score

+90

Emotional Footprint

92%

Likeliness to Recommend

47

Reviews

PlanSource

PlanSource Benefits Administration

PlanSource automates processes, engage employees, maintain control of business processes, ensure compliance and keep an accurate record of benefits partners and transactions.

8.6

Composite Score

8.6

CX Score

+80

Emotional Footprint

92%

Likeliness to Recommend

11

Reviews

Badge Winner

Humanic Design

Humanic Human Resource Management System

Humanic builds one of the most robust HR Management Systems available. Built around a complex relational database, it has the automation and workflow features required in today’s challenging work environments. Our software solutions can be installed locally or as Software-as-a-Service (SaaS). As organizations look for ways to consolidate, SaaS is a viable option that can decrease or eliminate client/server software installation and maintenance requirements.

8.4

Composite Score

8.8

CX Score

+88

Emotional Footprint

83%

Likeliness to Recommend

10

Reviews

Workday, Inc.

Workday Human Capital Management

Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

8.1

Composite Score

8.3

CX Score

+86

Emotional Footprint

81%

Likeliness to Recommend

49

Reviews

Paychex, Inc.

Paychex Employee Benefits

Paychex has HR solutions to fit the needs of any size business. From do-it-yourself payroll to human capital management, Paychex has exactly what you need to take your business where it needs to go.

8.0

Composite Score

8.0

CX Score

+77

Emotional Footprint

85%

Likeliness to Recommend

37

Reviews

BambooHR

BambooHR

The online Human Resources Information System that makes time for the work meant to do. BambooHR guarantees your success when changing from spreadsheets to our HR software.

7.9

Composite Score

8.0

CX Score

+81

Emotional Footprint

81%

Likeliness to Recommend

17

Reviews

Ceridian

Ceridian Dayforce

Dayforce is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

7.8

Composite Score

7.7

CX Score

+72

Emotional Footprint

86%

Likeliness to Recommend

54

Reviews

bSwift LLC

bswift

bswift's innovative, highly configurable software delivers more bang for your buck than traditional outsourcing and ERP vendors that require costly installation, customization and development. And our best-in-class technology is backed by a dedicated team of benefits and health care experts who not only provide knowledgeable customer service, but also share industry insights, best practices, ideas and suggestions for making your benefits — and your business — work better.

7.6

Composite Score

7.6

CX Score

+73

Emotional Footprint

77%

Likeliness to Recommend

11

Reviews

Paylocity

Paylocity

Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. But what makes us different is that our technology is backed by a culture that truly cares about our clients’ success. Providers will merely sell you a product. But a partner actually cares about you and your business. A partner takes the time to get to know you and understand your needs. We work with you to identify the best solutions that will benefit your business today, while paving the way to a better tomorrow. And tomorrow is all about your team. Let's go forward together.

7.3

Composite Score

7.3

CX Score

+69

Emotional Footprint

76%

Likeliness to Recommend

17

Reviews

ADP

ADP TotalSource

From easy recruiting tools to world-class, cost-effective benefits — plus great payroll and HR — ADP TotalSource® helps you accomplish more, faster. And you're supported by ADP experts through every decision and every question.

7.3

Composite Score

7.2

CX Score

+66

Emotional Footprint

78%

Likeliness to Recommend

79

Reviews

Oracle

Oracle PeopleSoft Benefits

Oracle's PeopleSoft applications are designed to address the most complex business requirements. They provide comprehensive business and industry solutions, enabling organizations to increase productivity, accelerate business performance, and provide a lower cost of ownership.

6.6

Composite Score

6.8

CX Score

+55

Emotional Footprint

70%

Likeliness to Recommend

31

Reviews

Benify

Benify

Reveal your investment in your employees through our award-winning compensation and benefits tech solution. Our cloud-based portal: visualizes your total employee offer worldwide; illustrates your values and culture; and inspires active participation in all aspects of work life— all while helping you manage administration, costs, and risks.

9.4

Composite Score

9.9

CX Score

+100

Emotional Footprint

91%

Likeliness to Recommend

5

Reviews

GoCo.IO Inc

GoCo

The easiest to use all-in-one HR and benefits platform for your business.

9.3

Composite Score

9.8

CX Score

+100

Emotional Footprint

93%

Likeliness to Recommend

5

Reviews

Benefitfocus.com, Inc.

Benefitfocus Marketplace

With a single platform to personalize benefits enrollment and automate administration, employee engagement and benefits management has never been easier.

9.2

Composite Score

9.7

CX Score

+100

Emotional Footprint

92%

Likeliness to Recommend

6

Reviews

Conexia

Conexia

Conexia helps make the healthcare industry more efficient by implementing IT solutions that reduce paperwork, digitize medical records and improve workflows.

9.2

Composite Score

9.5

CX Score

+99

Emotional Footprint

92%

Likeliness to Recommend

5

Reviews

Justworks, Inc

Justworks

Payroll, benefits, HR and compliance - all in one place. Justworks simplifies your business's back office complexities, so you can work fearlessly.

9.1

Composite Score

9.6

CX Score

+100

Emotional Footprint

89%

Likeliness to Recommend

8

Reviews

ease

ease

EaseCentral is an online benefits enrollment platform built for insurance brokers and employers. EaseCentral makes it simple to set up and manage benefits, onboard new hires, stay compliant, and offer employees one destination for all their human resources information.

8.8

Composite Score

8.9

CX Score

+87

Emotional Footprint

91%

Likeliness to Recommend

5

Reviews

PeopleKeep Inc

PeopleKeep

PeopleKeep is personalized benefits automation software that makes offering benefits simple, painless, and personal for everyone.

8.8

Composite Score

8.9

CX Score

+86

Emotional Footprint

93%

Likeliness to Recommend

5

Reviews

InfinityHR

Infinity HR

Take the headache out of Open Enrollment by allowing employees to compare, analyze, and check plan costs prior to enrollment. Give employees access to your company’s benefit documentation and videos all in one place so it’s easy for them to make the right choice for their benefit needs.

8.1

Composite Score

8.0

CX Score

+73

Emotional Footprint

89%

Likeliness to Recommend

6

Reviews

Innovative Software Solutions , Inc.

ISSI Benefits Administration

Over 250 Fund Administrators and TPAs depend on ISSI's easy-to-use computer systems to securely manage every facet of Benefit Fund Administration.

7.8

Composite Score

8.2

CX Score

+85

Emotional Footprint

71%

Likeliness to Recommend

5

Reviews

ClearCompany

ClearCompany Talent Management Platform

ClearCompany manages your entire employee lifecycle to create a better hiring experience, seamless onboarding, goal alignment across departments and teams and performance management to keep your workforce productive and successful.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Namely Inc

Namely

Namely allows you to save time, reduce costs, and manage your entire HR process with one integrated platform.

--

Composite Score

9.3

CX Score

+97

Emotional Footprint

85%

Likeliness to Recommend

3

Reviews

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