Top Segment Alternatives and Competitors
Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.
Segment is a customer data platform (CDP) that helps companies harness first-party customer data. Our platform democratizes access to reliable data for all teams and offers a complete toolkit to standardize data collection, unify user records, and route customer data into any system where it’s needed. Segment provides the customer data infrastructure that helps businesses put their customers first. Using Segment, companies can collect, unify and connect their first-party to over 200 marketing, analytics and data warehouse tools.
Common Features
CRM Integration | Data Aggregation | Dashboards, Analytics and Reporting | Data Security | Data Enrichment | Behavioral Triggers | Omnichannel Integration | Real Time Capabilities
8.6
Composite
Score
+97
Emotional
Footprint
42
Reviews
Best Alternatives and Competitors to Segment
Compare how Segment stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.
Salesforce.com Inc
Salesforce Data 360
8.4
Composite
Score
+95
Emotional
Footprint
57
Reviews
Reviews Say
Compared to Segment, Salesforce Data 360 is:
Better at Training
Harder to Use
Less Reliable
Harder to Implement
Harder to Customize
Less Innovative
Customers have gone digital-first. And marketers must be data-first in order to engage with relevance, personalize every moment, and build trusted customer relationships. And they must do all this while driving revenue and working from anywhere. Salesforce CDP can help keep you centered with a single-source of truth — providing more intelligent, actionable, and trusted data at your fingertips.
Microsoft Corporation
Dynamics 365 Customer Insights
8.3
Composite
Score
+97
Emotional
Footprint
22
Reviews
Reviews Say
Compared to Segment, Dynamics 365 Customer Insights is:
Better at Support
Better at Training
More Innovative
Harder to Implement
Harder to Use
Less Inspiring
Use an intuitive and flexible customer data platform (CDP) to unlock insights and power personalized customer experiences. Unify all your customer data across the full range of sources to get a single view of customers in real time. Deliver personalized, responsive, and connected customer journeys using built-in AI and analytics.
Tealium
Tealium AudienceStream CDP
8.3
Composite
Score
+91
Emotional
Footprint
48
Reviews
Reviews Say
Compared to Segment, Tealium AudienceStream CDP is:
Better at Support
Better at Training
Less Caring
Harder to Use
Less Inspiring
Less Transparent
Unify your customer data and power real-time audience engagement with a data-first Customer Data Platform. Tealium AudienceStream CDP comes with patented visitor stitching technology that constructs highly accurate, comprehensive and actionable customer profiles. Use the data within these profiles to define high or low value customers, key engagement insights, or milestones that can then be used to create audiences.
Klaviyo
Klaviyo
8.0
Composite
Score
+83
Emotional
Footprint
40
Reviews
Reviews Say
Compared to Segment, Klaviyo is:
Less Inspiring
Less Caring
Less Efficient
Less Transparent
Less Innovative
Harder to Implement
Klaviyo is a tool that makes personalized marketing a breeze through data-driven decision making. In the past, only massive companies had the resources to create highly personalized messaging. Klaviyo brings those capabilities with an intuitive UI that a one-person startup can easily manage, to more detailed customization a large or enterprise company can develop with their marketing team.
Salesforce.com Inc
Salesforce Marketing Cloud Personalization
7.9
Composite
Score
+92
Emotional
Footprint
16
Reviews
Reviews Say
Compared to Segment, Salesforce Marketing Cloud Personalization is:
Better at Training
Less Respectful
Worse at Integrating
Less Reliable
Less Transparent
Harder to Use
Salesforce Marketing Cloud Personalization, formerly Interaction Studio, make 1-to-1 engagement a reality - across all touchpoints. Deliver truly relevant customer experiences with Salesforce's leading real-time personalization and interaction management solution. Understand each customer's wants and needs with Interaction Studio from Salesforce.
SALESmanago
SALESmanago
7.6
Composite
Score
+90
Emotional
Footprint
21
Reviews
Reviews Say
Compared to Segment, SALESmanago is:
Better at Support
Less Efficient
Less Reliable
Worse at Integrating
Less Innovative
Harder to Use
SALESmanago is a Customer Engagement Platform for impact-hungry eCommerce marketing teams who want to be lean yet powerful. SALESmanago delivers on its promise of maximizing revenue growth and improving eCommerce KPIs by leveraging three principles: (1) Customer Intimacy to create authentic customer relationships based on Zero and First Party Data; (2) Precision Execution to provide superior Omnichannel customer experience thanks to Hyperpersonalization; and (3) Growth Intelligence merging human and AI-based guidance enabling pragmatic and faster decision making for maximum impact.
zeotap GmbH
Zeotap CDP
7.5
Composite
Score
+93
Emotional
Footprint
23
Reviews
Reviews Say
Compared to Segment, Zeotap CDP is:
Better at Support
Less Inspiring
Less Efficient
Less Reliable
Worse at Training
Harder to Implement
Zeotap is an easy, secure and impactful Customer Data Platform (CDP) that empowers brands to integrate, unify, segment and orchestrate customer data now and in the cookie-less future, all while putting consumer privacy and compliance front-and-centre. It enables brands of all sizes to deliver personalised experiences for consumers that drive improved commercial outcomes across marketing, sales, and service.
Bloomreach Inc
Bloomreach Engagement
7.5
Composite
Score
+83
Emotional
Footprint
24
Reviews
Reviews Say
Compared to Segment, Bloomreach Engagement is:
Less Inspiring
Less Caring
Less Efficient
Less Transparent
Harder to Use
Harder to Implement
Bloomreach Engagement is a real-time platform with intelligent marketing automation. It offers the tools essential for reaching top customers with hyper-personalized experiences, helping businesses to drive engagement, conversion, and loyalty. As a single platform that combines the power of a customer data platform, an email service provider, artificial intelligence, marketing automation, and web personalization, Bloomreach Engagement empowers users to create highly targeted and personalized campaigns that drive revenue.
Optimizely, Inc.
Optimizely Data Platform
7.5
Composite
Score
+79
Emotional
Footprint
32
Reviews
Reviews Say
Compared to Segment, Optimizely Data Platform is:
Less Inspiring
Less Transparent
Less Caring
Less Efficient
Less Innovative
Less Respectful
Align your entire brand around the customer experience and let us do the heavy lifting of surfacing opportunities, automating tasks and streamlining execution. Grow revenue with data-driven marketing using Optimizely Data Platform.
Optimove
Optimove
7.4
Composite
Score
+88
Emotional
Footprint
21
Reviews
Reviews Say
Compared to Segment, Optimove is:
Better at Training
Less Transparent
Less Inspiring
Less Reliable
Less Innovative
Less Respectful
Optimove is a Relationship Marketing Hub powered by a combination of advanced customer modeling, predictive micro-segmentation and campaign automation technologies. Customer marketers and retention experts use Optimove to understand their customers’ needs and wants, automate the delivery of emotionally intelligent interactions with them across multiple channels and optimize their efforts, ultimately improving every customer metric. Optimove’s technologies are rolled into an intuitive Web user interface, making it easy for marketers to excel at their craft.
Adobe Systems
Adobe Experience Platform
7.4
Composite
Score
+91
Emotional
Footprint
17
Reviews
Reviews Say
Compared to Segment, Adobe Experience Platform is:
Less Efficient
Less Caring
Harder to Implement
Harder to Customize
Harder to Use
Less Inspiring
Experience Platform enables organizations to centralize and standardize customer data and content in real-time from any system and apply data science and machine learning to dramatically improve the design and delivery of rich, personalized experiences.
Ortto
Ortto
7.4
Composite
Score
+89
Emotional
Footprint
14
Reviews
Reviews Say
Compared to Segment, Ortto is:
Less Efficient
Less Caring
Harder to Use
Less Transparent
Less Reliable
Harder to Customize
Ortto (formerly Autopilot), is a complete marketing automation and analytics solution. Easy-to-use, the platform combines three powerful tools and supercharges them with AI so teams finally benefit from their customer data, marketing automation, and analytics working together. Ortto brings your customer data, messaging and analytics together to help businesses deliver remarkable experiences across the customer journey.
Catalyst Software
Catalyst
7.2
Composite
Score
+89
Emotional
Footprint
10
Reviews
Reviews Say
Compared to Segment, Catalyst is:
Worse at Integrating
Less Reliable
Less Respectful
Less Inspiring
Less Innovative
Harder to Use
Catalyst is a Customer Success Platform (CSP), that integrates with all the tools you’re already using to provide one centralized view of customer data. Customer Success Managers can proactively take the right actions to prevent churn, such as receiving automated alerts when a customer is not using certain features that are critical to their success.
Hightouch
Hightouch Customer Studio
7.2
Composite
Score
+85
Emotional
Footprint
17
Reviews
Reviews Say
Compared to Segment, Hightouch Customer Studio is:
Less Reliable
Less Respectful
Less Transparent
Less Efficient
Less Inspiring
Harder to Customize
Hightouch is a Composable Customer Data Platform that empowers marketing and data teams to collect behavioral events, resolve Customer 360 profiles, build audiences, sync data to 200+ destinations, and analyze the results of marketing campaigns— all from the cloud data warehouse. Hightouch enables anyone to personalize customer experiences, optimize performance marketing, and move faster by leveraging data across their organization.
Dun & Bradstreet Inc
D&B Rev.Up ABX
7.2
Composite
Score
+90
Emotional
Footprint
25
Reviews
Reviews Say
Compared to Segment, D&B Rev.Up ABX is:
Harder to Customize
Less Reliable
Less Innovative
Less Inspiring
Harder to Use
Worse at Integrating
Target the right buyers and personalize engagement across channels with account-based experiences at scale. D&B Rev.Up is the new open RevTech platform B2B marketers have been waiting for. D&B Rev.Up ABX, the first product on the platform, helps you grow revenue with unified data, targeted audiences, and personalize activations across channels. Plus, track your results. All powered by our industry-leading CDP - and with connectors to whatever Martech or Salestech you already use so you won’t be trapped in yet another tech silo.
Red Eye International Ltd.
RedEye
7.0
Composite
Score
+85
Emotional
Footprint
10
Reviews
Reviews Say
Compared to Segment, RedEye is:
Less Efficient
Less Inspiring
Less Innovative
Worse at Integrating
Less Transparent
Harder to Use
RedEye is an AI-driven Marketing Automation platform feed designed to constantly increase customer lifetime value for clients by employing data driven strategies and unique technologies and solutions. This provides clients with customer insight and data that drives highly personalised and successful cross channel communications that attract, engage and convert prospects and customers.
Planhat
Planhat
7.0
Composite
Score
+82
Emotional
Footprint
23
Reviews
Reviews Say
Compared to Segment, Planhat is:
Less Innovative
Less Respectful
Less Caring
Less Efficient
Harder to Implement
Less Reliable
Planhat is a customer platform with a comprehensive, extensible data foundation. Powered by a series of flexible, horizontally-built modules, it combines UI elegance with best-in-class performance. We've always planned on becoming the CRM you run your entire business on. To achieve this, we haven't created a suite of specialized tools out of point solutions like hardcoded filters. Instead, we've built a distinct set of generic, interoperable building blocks that can be combined and recombined to meet specialized use cases.
Simon Data
Simon CDP
6.9
Composite
Score
+85
Emotional
Footprint
12
Reviews
Reviews Say
Compared to Segment, Simon CDP is:
Less Efficient
Less Transparent
Worse at Integrating
Harder to Implement
Worse at Support
Harder to Customize
Marketing technology has never fully integrated the three most important parts of customer relationship management: listening, thinking, and speaking. This changes with Simon Data, the Smart Hub purpose-built to seamlessly blend the science of understanding your customers with the act of connecting to them.
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