Customer Data Platform
Top Segment Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Segment is a customer data platform (CDP) that helps companies harness first-party customer data. Our platform democratizes access to reliable data for all teams and offers a complete toolkit to standardize data collection, unify user records, and route customer data into any system where it’s needed. Segment provides the customer data infrastructure that helps businesses put their customers first. Using Segment, companies can collect, unify and connect their first-party to over 200 marketing, analytics and data warehouse tools.

8.6

Composite
Score

+97

Emotional
Footprint

42

Reviews

Best Alternatives and Competitors to Segment

Compare how Segment stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Salesforce.com Inc

Salesforce Data 360

8.4

Composite
Score

+95

Emotional
Footprint

57

Reviews

Reviews Say

Compared to Segment, Salesforce Data 360 is:

Better at Training

Harder to Use

Less Reliable

Harder to Implement

Harder to Customize

Less Innovative

Microsoft Corporation

Dynamics 365 Customer Insights

8.3

Composite
Score

+97

Emotional
Footprint

22

Reviews

Reviews Say

Compared to Segment, Dynamics 365 Customer Insights is:

Better at Support

Better at Training

More Innovative

Harder to Implement

Harder to Use

Less Inspiring

Tealium

Tealium AudienceStream CDP

8.3

Composite
Score

+91

Emotional
Footprint

48

Reviews

Reviews Say

Compared to Segment, Tealium AudienceStream CDP is:

Better at Support

Better at Training

Less Caring

Harder to Use

Less Inspiring

Less Transparent

Klaviyo

Klaviyo

8.0

Composite
Score

+83

Emotional
Footprint

40

Reviews

Reviews Say

Compared to Segment, Klaviyo is:

Less Inspiring

Less Caring

Less Efficient

Less Transparent

Less Innovative

Harder to Implement

Salesforce.com Inc

Salesforce Marketing Cloud Personalization

7.9

Composite
Score

+92

Emotional
Footprint

16

Reviews

Reviews Say

Compared to Segment, Salesforce Marketing Cloud Personalization is:

Better at Training

Less Respectful

Worse at Integrating

Less Reliable

Less Transparent

Harder to Use

SALESmanago

SALESmanago

7.6

Composite
Score

+90

Emotional
Footprint

21

Reviews

Reviews Say

Compared to Segment, SALESmanago is:

Better at Support

Less Efficient

Less Reliable

Worse at Integrating

Less Innovative

Harder to Use

zeotap GmbH

Zeotap CDP

7.5

Composite
Score

+93

Emotional
Footprint

23

Reviews

Reviews Say

Compared to Segment, Zeotap CDP is:

Better at Support

Less Inspiring

Less Efficient

Less Reliable

Worse at Training

Harder to Implement

Bloomreach Inc

Bloomreach Engagement

7.5

Composite
Score

+83

Emotional
Footprint

24

Reviews

Reviews Say

Compared to Segment, Bloomreach Engagement is:

Less Inspiring

Less Caring

Less Efficient

Less Transparent

Harder to Use

Harder to Implement

Optimizely, Inc.

Optimizely Data Platform

7.5

Composite
Score

+79

Emotional
Footprint

32

Reviews

Reviews Say

Compared to Segment, Optimizely Data Platform is:

Less Inspiring

Less Transparent

Less Caring

Less Efficient

Less Innovative

Less Respectful

Optimove

Optimove

7.4

Composite
Score

+88

Emotional
Footprint

21

Reviews

Reviews Say

Compared to Segment, Optimove is:

Better at Training

Less Transparent

Less Inspiring

Less Reliable

Less Innovative

Less Respectful

Adobe Systems

Adobe Experience Platform

7.4

Composite
Score

+91

Emotional
Footprint

17

Reviews

Reviews Say

Compared to Segment, Adobe Experience Platform is:

Less Efficient

Less Caring

Harder to Implement

Harder to Customize

Harder to Use

Less Inspiring

Ortto

Ortto

7.4

Composite
Score

+89

Emotional
Footprint

14

Reviews

Reviews Say

Compared to Segment, Ortto is:

Less Efficient

Less Caring

Harder to Use

Less Transparent

Less Reliable

Harder to Customize

Catalyst Software

Catalyst

7.2

Composite
Score

+89

Emotional
Footprint

10

Reviews

Reviews Say

Compared to Segment, Catalyst is:

Worse at Integrating

Less Reliable

Less Respectful

Less Inspiring

Less Innovative

Harder to Use

Hightouch

Hightouch Customer Studio

7.2

Composite
Score

+85

Emotional
Footprint

17

Reviews

Reviews Say

Compared to Segment, Hightouch Customer Studio is:

Less Reliable

Less Respectful

Less Transparent

Less Efficient

Less Inspiring

Harder to Customize

Dun & Bradstreet Inc

D&B Rev.Up ABX

7.2

Composite
Score

+90

Emotional
Footprint

25

Reviews

Reviews Say

Compared to Segment, D&B Rev.Up ABX is:

Harder to Customize

Less Reliable

Less Innovative

Less Inspiring

Harder to Use

Worse at Integrating

Red Eye International Ltd.

RedEye

7.0

Composite
Score

+85

Emotional
Footprint

10

Reviews

Reviews Say

Compared to Segment, RedEye is:

Less Efficient

Less Inspiring

Less Innovative

Worse at Integrating

Less Transparent

Harder to Use

Planhat

Planhat

7.0

Composite
Score

+82

Emotional
Footprint

23

Reviews

Reviews Say

Compared to Segment, Planhat is:

Less Innovative

Less Respectful

Less Caring

Less Efficient

Harder to Implement

Less Reliable

Simon Data

Simon CDP

6.9

Composite
Score

+85

Emotional
Footprint

12

Reviews

Reviews Say

Compared to Segment, Simon CDP is:

Less Efficient

Less Transparent

Worse at Integrating

Harder to Implement

Worse at Support

Harder to Customize

Most Popular Segment Comparisons