Emotional Footprint Awards 2020

Accounting Software


SoftwareReviews names Accounting Seed, FreshBooks, Zoho Books, Sage Intacct, Inc., and AccountMate ERP Solutions as Accounting Software Emotional Footprint Award Winners.


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Accounting Software

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Accounting Seed

Accounting Seed

Accounting Seed is a full accrual accounting application powered by Salesforce. Our application tracks financial data through the entire business lifecycle; from marketing, project implementation, product sales, back office accounting, to producing financial statements designed by you. It is the complete finance solution.

8.9

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

2% Negative 93% Positive
Badge Winner
16Reviews

FreshBooks

FreshBooks

Create a new invoice using FreshBooks and have tracking and data entry done for you.

8.9

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

0% Negative 91% Positive
Badge Winner
37Reviews

Zoho

Zoho Books

Zoho Books is an intuitive accounting software designed for small businesses to manage their finances and to stay on top of their cash flow.

8.6

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

2% Negative 91% Positive
Badge Winner
28Reviews

Sage

Sage Intacct, Inc.

Sage Intacct helps CFO’s access integrated management and financial reports across their business entities—in minutes not days—to grow and drive their business. Sage Intacct is the AICPA preferred Financial Management Solution that allows your growing mid-sized business to go further, faster with the core financials you need to automate your most important processes, reduce your reliance on spreadsheets, and give you greater visibility into your business performance.

8.6

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

3% Negative 89% Positive
Badge Winner
26Reviews

AccountMate

AccountMate ERP Solutions

AccountMate has provided customers with powerful and flexible accounting and business management software that meets the exact needs of their businesses.

8.5

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

3% Negative 90% Positive
Badge Winner
10Reviews

Other Evaluated Vendors


Microsoft

Microsoft Dynamics 365 for Finance and Operations

Optimize your financials and operations to drive growth and make real-time, data-driven decisions at global scale—all with an intelligent, modern business application.

8.2

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

4% Negative 85% Positive
69Reviews

Intuit, Inc.

Quickbooks Online

Freedom to work across all your devices. Access QuickBooks from PC, Mac, smartphone, and tablet.

8.0

CX Score

CX
Score

+79

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

6% Negative 84% Positive
27Reviews

Intuit, Inc.

Quickbooks Desktop

Get organized and grow your business with QuickBooks Desktop.

7.6

CX Score

CX
Score

+72

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

8% Negative 80% Positive
23Reviews

NetSuite

Netsuite Accounting

NetSuite cloud financials and accounting software helps finance leaders design, transform and streamline their processes and operations. NetSuite seamlessly couples core finance and accounting functions with strong compliance management, which improves business performance and increases financial close efficiency while reducing back-office costs

7.2

CX Score

CX
Score

+66

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

10% Negative 75% Positive
14Reviews

Workday, Inc.

Workday Financial Management

Workday Financial Management goes beyond the basics of accounting and focuses on speed, agility, cost, and insights. These unified applications include a full range of finance and accounting capabilities, real-time business insights, and fully auditable process management.

7.0

CX Score

CX
Score

+68

Net Emotional Footprint

Net Emotional
Footprint

73

Value Index

VALUE INDEX

9% Negative 77% Positive
33Reviews

Sage

Sage Business Accounting

Sage Accounting makes small business easy. Now send invoices, receive payments and use our mobile app. to utilize powerful essential capabilities to drive your business.

6.8

CX Score

CX
Score

+68

Net Emotional Footprint

Net Emotional
Footprint

68

Value Index

VALUE INDEX

9% Negative 75% Positive
11Reviews

For the full list of vendors in this space, click here.

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