Data Quadrant Awards 2022
Web and Video Conferencing - Midmarket
SoftwareReviews names Webinato, GlobalMeet Professional, and NTT Collaboration & CX as Web and Video Conferencing - Midmarket Data Quadrant Award Winners.
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Web and Video Conferencing - Midmarket
Data Quadrant
Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.
Read The In-Depth Report
A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.
- user satisfaction rankings
- |
- vendor capability comparisons
- |
- business value scores
- |
- individual feature evaluations
- |
- emotional connection to products
30+ pages
Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.
Evaluate the Complete
Software Experience
When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
Gold Medalists
Webinato
Webinato
Webinato offers the best user experience for attendees and presenters alike when it comes to training and sales/marketing webinars. Let one of our specialists give you a firsthand look at how you can easily create and automate more impactful webinars and go beyond boring PPT + Audio!
9.0
Composite
Score
Composite
Score
+94
Emotional
Footprint
Emotional
Footprint
92%
Likeliness to
Recommend
Likeliness
to Recommend
Premiere Global Services, Inc.
GlobalMeet Professional
The GlobalMeet platform redefines the way people work by providing the freedom to communicate and collaborate in a whole new way. From conference calls and meetings to online events, GlobalMeet is a business communications platform that helps take you where you need to go. Contact a sales representative today and learn how the GlobalMeet platform can transform your business.
8.9
Composite
Score
Composite
Score
+100
Emotional
Footprint
Emotional
Footprint
85%
Likeliness to
Recommend
Likeliness
to Recommend
NTT Ltd.
NTT Collaboration & CX
NTT, (formerly Arkadin Anywhere) helps share information seamlessly easier and faster for more productive meetings. Fully integrated with video and hybrid audio, so you can see who you are speaking to and join a meeting either by phone or computer. Transform your customer experience and deliver value at every touchpoint to create differentiated, personalized and hyper-automated experiences.
8.6
Composite
Score
Composite
Score
+89
Emotional
Footprint
Emotional
Footprint
83%
Likeliness to
Recommend
Likeliness
to Recommend
Vendor Capability Awards
Availability and Quality of Training
Webinato
Breadth of Features
Webinato
Business Value Created
NTT Collaboration & CX
Ease of Customization
Webinato
Ease of Data Integration
NTT Collaboration & CX
Ease of IT Administration
Webinato
Ease of Implementation
NTT Collaboration & CX
Product Strategy and Rate of Improvement
Webinato
Quality of Features
NTT Collaboration & CX
Usability and Intuitiveness
NTT Collaboration & CX
Vendor Support
Webinato
Vendor Capability Awards
Availability and Quality of Training
Webinato
Breadth of Features
Webinato
Business Value Created
NTT Collaboration & CX
Ease of Customization
Webinato
Ease of Data Integration
NTT Collaboration & CX
Ease of IT Administration
Webinato
Ease of Implementation
NTT Collaboration & CX
Product Strategy and Rate of Improvement
Webinato
Quality of Features
NTT Collaboration & CX
Usability and Intuitiveness
NTT Collaboration & CX
Vendor Support
Webinato
Other Evaluated Vendors
Google Business Hangouts
Business Hangouts is a Webinar, Video Conference and Web Conference platform for Google G Suite with more than 2 million users from its inception. It is a tool for online meetings and Virtual Events.
8.5
Composite
Score
Composite
Score
+94
Emotional
Footprint
Emotional
Footprint
85%
Likeliness to
Recommend
Likeliness
to Recommend
Livestorm
Livestorm
Livestorm is the end-to-end video engagement platform enabling organizations to create on-demand, live, or pre-recorded events at scale—from your browser. Our solution supports all the workflows around a video engagement; including landing pages, registration, email follow-ups, and sharing video recordings. Powerful end-to-end analytics helps you track and measure audience engagement. Seamless integration with tools like Pipedrive and Intercom helps you manage all of your insights in one place.
8.5
Composite
Score
Composite
Score
+90
Emotional
Footprint
Emotional
Footprint
90%
Likeliness to
Recommend
Likeliness
to Recommend
Intermedia, Inc.
AnyMeeting Video Conferencing
Whether with colleagues, clients or prospects, use AnyMeeting video conferencing for that more personal and powerful connection. That will translate to higher engagement, higher productivity and higher sales versus travel or traditional phone conferencing.
8.4
Composite
Score
Composite
Score
+89
Emotional
Footprint
Emotional
Footprint
80%
Likeliness to
Recommend
Likeliness
to Recommend
Starleaf Ltd
Starleaf
StarLeaf enables seamless collaboration through intelligently engineered, reliable meeting room systems, superior video conferencing, and secure messaging. Designed and engineered by StarLeaf, the experience is intuitive and feature-rich, allowing total interoperability across all devices. StarLeaf brings future-proof communications to the enterprise, with a 99.999% uptime guarantee, robust security, ISO 27001 certification, and data jurisdiction control.
8.4
Composite
Score
Composite
Score
+87
Emotional
Footprint
Emotional
Footprint
87%
Likeliness to
Recommend
Likeliness
to Recommend
Amazon.com
Amazon Chime
Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. Developers can use the same communications infrastructure and services that power Amazon Chime, and add audio calling, video calling, and screen sharing capabilities directly to their applications using the Amazon Chime SDK.
8.3
Composite
Score
Composite
Score
+96
Emotional
Footprint
Emotional
Footprint
86%
Likeliness to
Recommend
Likeliness
to Recommend
For the full list of vendors in this space, click here.
About Gold Medal Awards and Software Reports
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.
