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Data Quadrant Awards 2022

Digital Experience - Midmarket


SoftwareReviews names Percussion CMS8, Concrete CMS, and Kentico Xperience as Digital Experience - Midmarket Data Quadrant Award Winners.


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Digital Experience - Midmarket

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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30+ pages

Digital Experience - Midmarket Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Percussion Software

Percussion CMS8

Percussion CMS makes it easy to create and manage content-rich, SEO friendly websites. It's the first web content management system built for marketers. Update your website content without any technical skills and go live faster than ever.

8.7

Composite
Score

Composite
Score

+90

Emotional
Footprint

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
15Reviews

Concrete CMS

Concrete CMS

Run a secure website your content contributors will love using with Concrete CMS.

8.7

Composite
Score

Composite
Score

+91

Emotional
Footprint

Emotional
Footprint

92%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
81Reviews

Kentico Software

Kentico Xperience

Create modern websites with ease, flexibility, and full control over your content. Design beautiful webpages and reuse content in your mobile app, email campaigns, and other channels. With Kentico Xperience, you can maintain consistency and compliance throughout the entire content lifecycle.

8.7

Composite
Score

Composite
Score

+93

Emotional
Footprint

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
28Reviews

Vendor Capability Awards


Availability and Quality of Training

Percussion CMS8

Badge Winner

Breadth of Features

Concrete CMS

Badge Winner

Business Value Created

Concrete CMS

Badge Winner

Ease of Customization

Percussion CMS8

Badge Winner

Ease of Data Integration

Kentico Xperience

Badge Winner

Ease of IT Administration

Percussion CMS8

Badge Winner

Ease of Implementation

Kentico Xperience

Badge Winner

Product Strategy and Rate of Improvement

Percussion CMS8

Badge Winner

Quality of Features

Kentico Xperience

Badge Winner

Usability and Intuitiveness

Percussion CMS8

Badge Winner

Vendor Support

Percussion CMS8

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

Percussion CMS8


Breadth of Features

Concrete CMS


Business Value Created

Concrete CMS


Ease of Customization

Percussion CMS8


Ease of Data Integration

Kentico Xperience


Ease of IT Administration

Percussion CMS8


Ease of Implementation

Kentico Xperience


Product Strategy and Rate of Improvement

Percussion CMS8


Quality of Features

Kentico Xperience


Usability and Intuitiveness

Percussion CMS8


Vendor Support

Percussion CMS8


Other Evaluated Vendors


Wix.com, Inc

Wix

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

8.4

Composite
Score

Composite
Score

+85

Emotional
Footprint

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

96Reviews

Automattic

WordPress.com

WordPress.com powers beautiful websites for businesses, professionals, and bloggers.

8.3

Composite
Score

Composite
Score

+85

Emotional
Footprint

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

310Reviews

Square, Inc.

Weebly

Weebly is a consumer service that gives people a surprisingly easy and affordable way to create a site that is as unique as they are. Weebly lets entrepreneurs start something and showcase their work. With a Weebly site, people can communicate with their clients, promote their works to potential buyers, share their story with like-minded people, and be an authority on personal and professional interests.

8.2

Composite
Score

Composite
Score

+90

Emotional
Footprint

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

71Reviews

HCL Technologies Limited

HCL Digital Experience

HCL Digital Experience (formerly IBM Web Content Manager) empowers you to create, manage and deliver engaging omnichannel digital experiences to virtually all audiences with responsive content, targeted offers, seamlessly integrated applications, and consistent branding across channels (web, mobile, and hybrid mobile/web applications and more).

8.0

Composite
Score

Composite
Score

+79

Emotional
Footprint

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

98Reviews

Joomla

Joomla

Joomla! is an award-winning content management system (CMS), which enables you to build Web sites and powerful online applications. Many aspects, including its ease-of-use and extensibility, have made Joomla! the most popular Web site software available. Best of all, Joomla is an open source solution that is freely available to everyone.

7.9

Composite
Score

Composite
Score

+87

Emotional
Footprint

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

51Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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