Data Quadrant Awards 2021

Document Management Systems


SoftwareReviews names Huddle, Document Locator, Dokmee DMS, ShakeSpeare® Software Suite, and eFileCabinet as Document Management Systems Data Quadrant Award Winners.


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Document Management Systems

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
Buyer's Guide View Preview
Document Management Systems Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Huddle Inc

Huddle

Cloud based collaboration solutions for Accounting, Advisory, and Public Sector organizations that need to improve and retain clients, win more business, and embrace the way work is done today.

9.2

Composite
Score

Composite
Score

+98

Emotional
Footprint

Emotional
Footprint

92%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
11Reviews

Office Gemini

Dokmee DMS

Dokmee is a secure, easy to use document management system designed for a variety of purposes including document capture and storage, search and retrieval, and file sharing. Dokmee adapts to any business model by maximizing accessibility and functionality in repositories of all sizes, while increasing collaboration and communication between users. With a very user friendly interface available in 19 languages, Dokmee is the smart and flexible choice.

9.0

Composite
Score

Composite
Score

+98

Emotional
Footprint

Emotional
Footprint

94%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
30Reviews

42DBS GmbH

ShakeSpeare® Software Suite

ShakeSpeare® is a DMS platform containing a BPM engine with graphical UI with hundreds of RPA, BPA automation plugins enabling high-level process automation. ShakeSpeare® is used in organizations such as governments, financial industry, healthcare, legal, manufacturing, services, compliance, controlling, QA/RM and auditing. It is best implemented in organizations with defined processes as the deployment of the solution can be achieved in days.

9.0

Composite
Score

Composite
Score

+94

Emotional
Footprint

Emotional
Footprint

93%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
12Reviews

ColumbiaSoft Corporation

Document Locator

Document Locator is centralized document management software that combines the ease of Windows-integration with the added flexibility of Web browser access.

8.9

Composite
Score

Composite
Score

+96

Emotional
Footprint

Emotional
Footprint

94%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
10Reviews

eFileCabinet Inc

eFileCabinet

eFileCabinet empowers businesses to reinvent their most common processes to be more efficient. Offering both cloud and on-premise platforms, eFileCabinet is document management software that provides businesses with intelligent organization, workflow automation, secure file-sharing, and eSignature requests, all on one platform. Businesses never have to worry about losing documents, wasting time, or keeping compliant. eFileCabinet is accessible via web browser and a desktop app.

8.8

Composite
Score

Composite
Score

+97

Emotional
Footprint

Emotional
Footprint

92%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
10Reviews

Vendor Capability Awards


Availability and Quality of Training

ShakeSpeare® Software Suite

Badge Winner

Breadth of Features

ShakeSpeare® Software Suite

Badge Winner

Business Value Created

Document Locator

Badge Winner

Ease of Customization

Huddle

Badge Winner

Ease of Data Integration

Huddle

Badge Winner

Ease of IT Administration

Huddle

Badge Winner

Ease of Implementation

Huddle

Badge Winner

Product Strategy and Rate of Improvement

Huddle

Badge Winner

Quality of Features

Huddle

Badge Winner

Usability and Intuitiveness

Huddle

Badge Winner

Vendor Support

Document Locator

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

ShakeSpeare® Software Suite


Breadth of Features

ShakeSpeare® Software Suite


Business Value Created

Document Locator


Ease of Customization

Huddle


Ease of Data Integration

Huddle


Ease of IT Administration

Huddle


Ease of Implementation

Huddle


Product Strategy and Rate of Improvement

Huddle


Quality of Features

Huddle


Usability and Intuitiveness

Huddle


Vendor Support

Document Locator


Other Evaluated Vendors


DocuWare

DocuWare

DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.

8.7

Composite
Score

Composite
Score

+97

Emotional
Footprint

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

17Reviews

FileHold Systems Inc

FileHold

Full-featured document management software from FileHold is feature rich, enterprise grade and affordable. Its suite of features provide for document scanning, capture, indexing, storage, search, versioning, and document workflow review and approval.

8.6

Composite
Score

Composite
Score

+93

Emotional
Footprint

Emotional
Footprint

92%

Likeliness to
Recommend

Likeliness
to Recommend

11Reviews

Zoho

Zoho Docs

From documents to images, spreadsheets to presentations, and even your music, movies, and pictures, carry all your files with you wherever you go. With everything stored in a centralized location, now you can conveniently share your files with your friends and colleagues. Get started with Zoho Docs right away and always be in control of it. Make distances immaterial by easily sharing and collaborating on files. With Zoho Docs, security is always at the heart of file management.

8.5

Composite
Score

Composite
Score

+94

Emotional
Footprint

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

22Reviews

Adobe Systems

Adobe Document Cloud

With Document Cloud, featuring the all-new Adobe Acrobat DC, get every ounce of potential out of your PDFs from any device. From shared PDF reviews across devices to collecting the most secure e-signatures from right inside your favorite apps, including Microsoft Office.

8.3

Composite
Score

Composite
Score

+88

Emotional
Footprint

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

112Reviews

CapLinked Inc

CapLinked

CapLinked is more than just document management software – setup your workspace data room in under 10 minutes, then edit, share, and collaborate on documents faster than ever before with our intuitive interface.

8.0

Composite
Score

Composite
Score

+80

Emotional
Footprint

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

10Reviews

Microsoft

Microsoft Sharepoint

Enterprise Content Management (ECM) with SharePoint products help by giving you tools to organize and manage content throughout the content life cycle, from creation to archive. SharePoint ECM integrates the familiar tools of the Microsoft Office system with the central management and collaboration features of SharePoint products and technologies.

7.7

Composite
Score

Composite
Score

+75

Emotional
Footprint

Emotional
Footprint

79%

Likeliness to
Recommend

Likeliness
to Recommend

221Reviews

Atlassian

Confluence

Confluence gives you the power to create anything and everything, from meeting notes, project plans, product requirements, and more.

7.7

Composite
Score

Composite
Score

+76

Emotional
Footprint

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

68Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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