Data Quadrant Awards 2020

Team Collaboration

SoftwareReviews names Samepage, SAP Jam Collaboration, and Cisco Webex Teams as Team Collaboration Data Quadrant Award Winners.

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Team Collaboration

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

user satisfaction rankings
|
vendor capability comparisons
|
business value scores
|
individual feature evaluations
|
emotional connection to products

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Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists

18Reviews

Samepage

Samepage keeps your business teams – employees, consultants, customers, partners, vendors – working smoothly and efficiently. It’s online team collaboration made simple. Combine files, photos, cloud content, maps, videos and team conversation together on one page.

9.0

Composite
Score

+99

Emotional
Footprint

93%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

183Reviews

Cisco Systems

Cisco Webex Teams

Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.

8.7

Composite
Score

+88

Emotional
Footprint

91%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

15Reviews

SAP

SAP Jam Collaboration

Connect your customers, partners, and employees with key information and processes in the cloud – using SAP Jam. This enterprise social collaboration software brings together everything (and everyone) you need to solve problems quickly and drive results. Expedite sales cycles, increase customer and employee engagement, reduce training costs, and more.

8.6

Composite
Score

+94

Emotional
Footprint

90%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

Vendor Capability Awards

Availability and Quality of Training

Samepage

Breadth of Features

Cisco Webex Teams

Business Value Created

Cisco Webex Teams

Ease of Customization

Samepage

Ease of Data Integration

Cisco Webex Teams

Ease of IT Administration

Cisco Webex Teams

Ease of Implementation

Samepage

Product Strategy and Rate of Improvement

Cisco Webex Teams

Quality of Features

Hive

Usability and Intuitiveness

Samepage

Vendor Support

Samepage

Vendor Capability Awards

Availability and Quality of Training

Samepage

Breadth of Features

Cisco Webex Teams

Business Value Created

Cisco Webex Teams

Ease of Customization

Samepage

Ease of Data Integration

Cisco Webex Teams

Ease of IT Administration

Cisco Webex Teams

Ease of Implementation

Samepage

Product Strategy and Rate of Improvement

Cisco Webex Teams

Quality of Features

Hive

Usability and Intuitiveness

Samepage

Vendor Support

Samepage

Other Evaluated Vendors

73Reviews

Slack

Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.

8.4

Composite
Score

+88

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

14Reviews

Flock

Flock developed and marketed the only web browser designed to enhance the active online social user’s experience and liberate them from the complexities of managing multiple social networks, web mail, media, news feeds and blogs. With Flock, users could discover, enjoy and share the relationships and content they are passionate about.

8.4

Composite
Score

+96

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

11Reviews

Hive

Hive is the new platform for organizing your company's work. Every team should have a simple way to track who is working on what, and leaders should have a clear view of progress. Hive integrates with over 1,000 popular tools, like Slack, Google Apps, Salesforce, Mailchimp and WordPress. It also supports integrations for files from Box, Google Drive and Dropbox.

8.2

Composite
Score

+94

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

162Reviews

Microsoft

Microsoft Teams

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

7.8

Composite
Score

+78

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

For the full list of vendors in this space, click here.

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.