What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Respectful
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of IT Administration
Breadth of Features
Ease of Customization
Ease of Implementation
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Slack Reviews
- Role: Student Academic
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Great for networking as a small IT team
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Sachin M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Best in the market for business collaboration
Likeliness to Recommend
What differentiates Slack from other similar products?
It's UI always do rocks with every upgrade. It's improvements always impact positive on the deliverables.
What is your favorite aspect of this product?
Multi task support
What do you dislike most about this product?
The area of attachment can be improve.
What recommendations would you give to someone considering this product?
Best platform for corporate communications
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
dinesh M.
- Role: Consultant
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Best product
Likeliness to Recommend
What differentiates Slack from other similar products?
Unique messaging platform with kot of integration
What is your favorite aspect of this product?
Easy to integrate
What do you dislike most about this product?
More flexibility from Microsoft team
What recommendations would you give to someone considering this product?
Definitely worth it
Pros
- Helps Innovate
- Reliable
- Unique Features
- Caring