5/16 in Team Collaboration

Response
Distribution
47Reviews

Slack

Slack

Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.

8.6

Composite Score

Composite
Score

+91

Emotional Footprint

Emotional
Footprint

91%

Likeliness to Recommend

Likeliness
to Recommend

5/16 in Team Collaboration

Response
Distribution
47Reviews
Category Features
  • Cross Platform Support
  • |
  • Document Collaboration
  • |
  • File Sharing Collaboration
  • |
  • Granular Access Management
  • |
  • Instant Messaging
  • |
  • Integration With Productivity Tools
  • |
  • Notifications
  • |
  • Screen Sharing
  • |
  • Search
  • |
  • Task Management
  • |
  • Voice and Video Collaboration

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A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role
  • Individual Comments and Recommendations from Users
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Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews Word Cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Recommends
9/10

Information Technology

An excellent communication tool.

Vendor Capability Satisfaction

  • 2
  • Availability and Quality of Training
  • 3
  • Breadth of Features
  • 3
  • Business Value Created
  • 4
  • Ease of Customization
  • 3
  • Ease of Data Integration
  • 3
  • Ease of Implementation
  • 3
  • Ease of IT Administration
  • 3
  • Product Strategy and Rate of Improvement
  • 3
  • Quality of Features
  • 4
  • Usability and Intuitiveness
  • 2
  • Vendor Support

Product Feature Satisfaction

  • 3
  • Cross-platform support
  • 3
  • Document Collaboration
  • 3
  • File Sharing & Collaboration
  • 2
  • Granular Access Management
  • 4
  • Instant-Messaging
  • 3
  • Integration with productivity tools
  • 2
  • Notifications
  • 3
  • Screen sharing
  • 3
  • Search
  • 3
  • Task Management
  • 3
  • Voice and Video Collaboration
Recommends
9/10

Information Technology

An excellent communication tool.

Vendor Capability Satisfaction

  • 2
  • 3
  • 3
  • 4
  • 3
  • 3
  • 3
  • 3
  • 3
  • 4
  • 2

Product Feature Satisfaction

  • 3
  • Cross Platform Support
  • 3
  • Document Collaboration
  • 3
  • File Sharing Collaboration
  • 2
  • Granular Access Management
  • 4
  • Instant Messaging
  • 3
  • Integration With Productivity Tools
  • 2
  • Notifications
  • 3
  • Screen Sharing
  • 3
  • Search
  • 3
  • Task Management
  • 3
  • Voice and Video Collaboration
Neutral
8/10

Information Technology

Excellent tool for business communication

Vendor Capability Satisfaction

  • 3
  • 3
  • 3
  • 2
  • 3
  • 2
  • 2
  • 2
  • 3
  • 3
  • 3

Product Feature Satisfaction

  • 2
  • Cross Platform Support
  • 3
  • Document Collaboration
  • 3
  • File Sharing Collaboration
  • 2
  • Granular Access Management
  • 3
  • Instant Messaging
  • 3
  • Integration With Productivity Tools
  • 4
  • Notifications
  • 2
  • Screen Sharing
  • 2
  • Search
  • 3
  • Task Management
  • 3
  • Voice and Video Collaboration